CSA Supervisor – Banquets & Events
Everline Resort & Spa – Lake Tahoe, CA

Bring your leadership and service skills to Lake Tahoe’s premier resort!
Everline Resort & Spa is seeking a CSA Supervisor – Banquets & Events to lead our service team in delivering unforgettable weddings, corporate meetings, and social events. In this hands-on role, you’ll oversee setup, service, and breakdown for luxury events, ensuring every detail reflects our high standards of excellence.

Event Service Leadership

• Supervise, schedule, and direct CSA staff assigned to banquets and events.

• Oversee event setups, service execution, and breakdowns according to banquet event orders (BEOs).

• Ensure all service staff are properly briefed on event details, service style, and guest expectations.

• Maintain consistent communication with Banquet Captains and Event Managers throughout the event.

Guest Experience Excellence

• Greet event organizers and VIP guests, ensuring all needs are met promptly and professionally.

• Anticipate guest requests and resolve any concerns during events with discretion and efficiency.

• Monitor service quality and presentation, making adjustments as needed to enhance guest satisfaction.

Operational Efficiency

• Confirm event spaces are set according to diagrams and BEO requirements.

• Ensure CSA staff adhere to timeline milestones for food and beverage service.

• Coordinate with culinary and beverage teams to maintain smooth service flow.

• Monitor inventory of banquet supplies and communicate needs to management.

Training & Team Development

• Train CSA staff on proper banquet service techniques, safety procedures, and guest interaction standards.

• Provide feedback, coaching, and recognition to team members.

• Lead by example, demonstrating a professional, guest-focused demeanor at all times.

Administrative Duties

• Assist in scheduling CSA staff for upcoming events based on business levels.

• Complete post-event reports and communicate feedback to management.

• Participate in pre-event and post-event meetings to review operations and identify areas for improvement.

• • 2+ years of banquet or event service experience in a luxury resort, hotel, or high-volume event venue.

  • 1+ year of leadership or supervisory experience preferred.

  • Strong organizational skills and attention to detail.

  • Excellent communication and interpersonal abilities.

  • Ability to adapt quickly to changing event needs and last-minute adjustments.

  • Knowledge of banquet service styles (plated, buffet, reception) and wine/spirits service.

  • Flexible schedule, including nights, weekends, and holidays.

Physical Requirements

• • Ability to stand, walk, and move quickly for extended periods.

  • Lift and carry up to 35 lbs. and push/pull up to 50 lbs.

  • Navigate event spaces and storage areas safely.

Why Join Everline Resort & Spa?

Nestled in the heart of Lake Tahoe, Everline Resort & Spa is a premier destination for weddings, conferences, and world-class events. Our Banquets & Events team is known for delivering memorable experiences and flawless service. We offer competitive pay, resort discounts, training, and career advancement opportunities—all in a spectacular mountain setting.

Hourly: $16.50 + Gratuities