CoralTree Hospitality

Guest Experience Agent

Job Locations US-HI-Koloa
ID 2025-10368
Category
Guest Services
Position Type
Regular Full-Time
Min
USD $26.78/Hr.
Max
USD $26.78/Hr.

Overview

Surround yourself in luxury by joining us as a full-time Guest Experience Agent at The Lodge at Kukui'ula located in Koloa, Hawaii! If you enjoy creating memorable experiences through aloha, we want you on our team.

CoralTree Hospitality is recognized as the outstanding choice for managing premium and luxury residential resorts, vacation homes, and hotels; defined by people with genuine purpose, pride, and a sense of place. 

 

Hourly Pay Rate: $26.00

 

As a valued member of our team, you'll receive a comprehensive benefits package that includes:

 

  • FREE HMSA Medical & HDS Dental benefits for you AND your immediate family
  • Up to 24 days of Paid Time Off (PTO) that can be used immediately
  • Pre-tax flexible benefit plan for healthcare and dependent care reimbursement
  • Parental Leave
  • Complimentary employee meal
  • Employee Assistance Program
  • Five complimentary room nights at CoralTree Hospitality properties
  • Unlimited Friends and Family receive discounted rates at CoralTree Hospitality Group properties
  • Access to employee discounts from industry-leading travel, entertainment, and retail brands, including Walt Disney World, Live Nation, Samsung, Hertz, and many more!

Responsibilities

The Guest Experience Agent creates a welcoming check-in environment for homeowners and guests with a genuine sense of aloha. They will be responsible for producing courteous and prompt resolutions to concerns, managing requests, maintaining reports, and being a point of contact for guests and team members. 

Qualifications

 

  • Good written and verbal communication
  • Ability to multi-task
  • Attentive to detail
  • Comfortable with computer programs
  • A genuine desire to satisfy the needs of others
  • Takes pride in a great job done
  • Able to lift, pull and push a moderate weight
  • Able to walk and stand throughout the shift
  • Works well with team members
  • Available to work days, nights and weekends
  • Flexibility for scheduling

 

The Lodge at Kukui’ula is an equal-opportunity employer. Qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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