Black Desert Resort, located in the stunning landscape of Southern Utah, offers a luxury experience featuring a championship 19-hole golf course designed by Tom Weiskopf, high-end accommodations, upscale dining, wellness services, and immersive guest programming. Red Mountain Resort, nestled in the red rocks of Ivins, Utah, is an award-winning wellness and adventure retreat offering fitness, nutrition, and spa services in a natural, rejuvenating setting. This dual-property role supports the unique operations and guest needs of both resorts under a unified approach to guest safety and asset protection.

Job Summary:

The Complex Security / Loss Prevention Supervisor supports the Director of Security in ensuring the safety, security, and compliance of both Black Desert Resort and Red Mountain Resort. This hands-on leadership position oversees daily security operations, coordinates team schedules, trains officers, and responds to emergency incidents and guest service situations. The role involves strong knowledge of resort security protocols, a high level of professionalism, and an ability to lead a team across multiple properties.

Job Specifications:

• Onsite: Black Desert Resort and Red Mountain Resort
• Shift & Schedule Availability: Year-Round / Full-Time
• Pay Rate: $23.50 - $25.00/hour. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Why Join Us:

• Two Distinct Resort Environments: Engage in safety leadership across a luxury golf resort and a wellness resort
• Growth Opportunity: Take on a high-impact role supporting both daily operations and crisis response
• Comprehensive Benefits: Competitive pay, Comprehensive Health insurance, paid time off, retirement plans, employee dining room, wellness programs, and resort discounts

• Supervise day-to-day security operations at both resort locations
• Train, coach, and oversee security officers, ensuring proper response protocols are followed
• Coordinate and execute safety drills, emergency preparedness efforts, and evacuation procedures
• Respond to and document incidents including guest/employee injuries, property damage, disturbances, theft, or suspicious activity
• Enforce safety protocols, including visitor and contractor access, key control, and restricted area compliance
• Patrol public areas, guest room floors, and back-of-house spaces to maintain a visible and reassuring presence
• Collaborate with departments including Front Office, Engineering, HR, and Housekeeping to support guest and team member needs
• Conduct investigations and interviews related to property loss, security violations, or workplace incidents
• Monitor surveillance systems and access control technologies
• Maintain accurate incident logs, shift reports, and follow-up records
• Serve as acting lead in the absence of the Director of Security / Loss Prevention
• Assist in maintaining compliance with OSHA, local, state, and federal safety regulations
• Other duties as assigned

• 3–5 years of experience in security, loss prevention, or safety operations; resort/hotel experience preferred
• Prior supervisory experience in a safety-sensitive environment required
• Knowledge of incident command systems and emergency response protocols
• Strong communication, leadership, and conflict-resolution skills
• Familiarity with surveillance software, radio communication, and report writing
• CPR, AED, and First Aid certification required or ability to obtain within 60 days
• Valid Utah driver’s license with an acceptable driving record
• Ability to maintain discretion and confidentiality in all situations
• Basic computer proficiency with Microsoft Office and incident reporting systems

#blackdesertresort