Sunriver Resort is seeking an inspiring leader to oversee our Conventions, Banquets and Catering team. This is a unique opportunity to drive memorable experiences for our guests while leading a high-performing team in one of the most beautiful destinations in the Pacific Northwest The Director of Catering and Conventions is a senior leadership role responsible for overseeing all aspects of large-scale meetings, events, and catering operations at Sunriver Resort. This position reports to the VP of Operations with a dotted line to Director of Sales & Marketing.  This position leads strategy, sales execution, operational delivery, and guest satisfaction in the conventions and catering departments. The ideal candidate combines strong leadership, high-level client service, logistical excellence, financial acumen, and the ability to collaborate across multiple departments.

They will always conduct themselves in manner which supports the Core Values of Sunriver Resort: Trust, Open & Honest Communication, and Commitment. The Director of Catering and Conventions shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!

Enjoy where you work! Enjoy the perks of working for Sunriver Resort including:

• Up to 28 days of Paid Time Off
• Free gym membership 
• Medical and health benefits 
• Free employee assistance program for you and your family 
• Complimentary and discounted stays across CoralTree Properties
• Free golf and recreation rentals 
• 50% off food & beverage
• Employee WorkPerk Program
• And so much more!

• Strategic Leadership & Sales Growth
• Develop, implement, and maintain sales and revenue targets for convention center and catering business.
• Collaborate with Sales & Marketing to generate leads, cultivate client relationships, negotiate contracts, and close high-value catering and event deals.
• Monitor market trends, competitive set, and client feedback to refine offerings, pricing, and service packages.
• Operational Excellence
• Ensure flawless execution of all catering and convention center events, including setup, service flow, food & beverage quality, and timeline adherence.
• Oversee internal coordination among all departments
• Manage the inventory, condition, and logistics of all catering equipment, furniture, linen, and staging materials.
• Guest Experience & Quality Assurance
• Serve as primary liaison for clients before, during, and post-event to set expectations and ensure satisfaction.
• Conduct site inspections, pre-event walk-throughs, and post-event debriefs to guarantee standards are met or exceeded.
• Resolve guest service issues or challenges swiftly and professionally.
• Team Leadership & Staff Development
• Oversees Catering Sales, Convention Services and Banquets Team ensuring high performance, customer satisfaction, revenue growth, and adhering to Sunriver Resort’s standards
• Conduct regular briefings and maintain clear communication of event plans, changes, and expectations.
• Maintain high morale, teamwork, accountability, and standards of hygiene and safety.
• Financial Management & Budgeting
• Prepare and manage budgets for the catering and convention center functions. Monitor expenses, margins, and labor costs.
• Forecast revenue, track actual vs. budgeted performance, and suggest adjustments.
• Ensure profitability through cost-control measures, vendor management, and efficient operations.
• Compliance & Safety
• Enforce all health, safety, fire, and liquor license regulations during events.
• Ensure compliance with sanitation standards, local ordinances, and internal policies.
• Oversee risk management for large and complex events.

• Bachelor’s degree in Hospitality Management, Business Administration, or related field (or equivalent experience).
• Minimum of 5–7 years of event management or catering leadership experience, preferably in a large resort or convention center environment.
• Strong sales, negotiation, and contract management skills.
• Excellent communication and client-service mindset.
• Ability to read and interpret floor plans, BEOs (Banquet Event Orders), and logistical requirements.
• Proficiency in event management software, budgeting tools, and Microsoft Office Suite.
• High emotional intelligence, strong problem-solving skills, and adaptability.
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to stand and walk for extended periods, often on event floors, banquet halls, and across large property areas.
• Frequent bending, lifting, carrying, and positioning of event equipment—such as tables, chairs, staging, linens, etc.—often up to 50 lbs.
• Comfortable climbing stairs and navigating large spaces, including loading docks and outdoor venues.
• Must be able to visit and inspect all event & catering areas, including kitchens, storage rooms, and outdoor venues.
• Ability to maintain presence for long hours during large events, often in fast-paced and changing environments.

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