At Wild Dunes Vacation Rentals, we seek to unite our team members and leaders around a common set of vision, mission, and values. This is the sole reason the Values are an essential part of every team member and leader’s Job Description.
PURPOSE OF THE JOB: Enjoy working as part of a team to assist other engineering personnel with routine repairs and preventive maintenance. Earnestly respond to guest requests to ensure their personal comfort. Take pride in our house and perform general maintenance to guestrooms and public areas while monitoring and maintaining cleanliness, sanitation, and organization of assigned work areas. Enthusiastically prepare for daily work assignments and review priorities and special projects. Responsible for maintaining appropriate time management. Hold the highest standards for proper use of all equipment. Responsibility for ensuring safety and security of the property, our guests, and fellow associates.
Work Order Management: Respond to and document associate and guest work order requests promptly.
General Maintenance: Conduct maintenance in guest units, common areas, and equipment, ensuring high standards of cleanliness and safety.
Team Collaboration: Work closely with maintenance associates to support property upkeep and resolve issues efficiently.
Property Walkthroughs: Perform regular safety and maintenance inspections, addressing repairs as needed.
Checklists and Logs: Complete maintenance checklists and maintain logs for pools, spas, ice, and snow removal.
Equipment Maintenance: Conduct routine inspections and repairs on building systems (HVAC, electrical, plumbing).
Safety Compliance: Adhere to safety protocols, utilizing appropriate personal protective equipment (PPE).
Task Documentation: Maintain clear records of tasks on daily timesheets and work orders.
Communication: Update management promptly regarding incomplete tasks or unsafe conditions.
Smile and greet every guest especially when they’re in proximity.
Provide quick and efficient service.
Remember guest names and use them often in interactions.
Offer assistance and provide options to guests.
Emphasize creating a positive guest experience and building lasting connections by thanking guests and inviting them back.
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