Our team members are the true soul of our company. We think differently. About travel, but also about how we deliver on our promise to engage, delight, awaken and challenge our team members as well as our guests. We are deeply committed to the foundation of core values that mold our interactions with everyone we encounter – our guests, our clients, our team, and our communities. We create engaging, impactful environments that connect people and places, awaken the spirit, and allow team members with talent, integrity, and heart to thrive. We believe our team members are the true soul of our company. We invite you to join us on this journey.

• Prepare and serve high-quality coffee, espresso drinks, teas, and specialty beverages according to Lava Love’s standards.
• Provide friendly and efficient customer service, engaging with guests to ensure a welcoming experience.
• Operate coffee-making equipment, grinders, and espresso machines with precision and care.
• Maintain a clean and organized workspace, including counters, equipment, and dining areas.
• Assist with stocking, inventory management, and ordering supplies as needed.
• Follow health and safety regulations, ensuring food and beverage handling meets all sanitation guidelines.
• Accurately process transactions using the point-of-sale (POS) system and handle cash and credit card payments.
• Promote and upsell Lava Love’s menu items, including seasonal beverages, pastries, and merchandise.
• Assist in training new team members and contribute to a positive team culture.
• Support resort-wide events and initiatives, providing coffee and beverage service as needed.
• Other duties as assigned

• Previous barista experience preferred, but not required—training will be provided.
• Passion for coffee and customer service with a friendly and outgoing personality.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong communication and teamwork skills.
• Knowledge of coffee brewing techniques, milk steaming, and latte art is a plus.
• Flexibility to work mornings, weekends, and holidays based on resort operations.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.  This job description is subject to change at any time.  The team member will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.