You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible to respond to guest requests to ensure the safety and comfort of our guests and use the freedom to go beyond to turn those guest interactions into moments of magic. In addition, you will perform general maintenance tasks, complete assigned work orders, and help in the maintenance and repairs of all the areas of the property.

• Enjoy working as part of a team to assist other engineering personnel with routine repairs and preventive maintenance.
• Earnestly respond to guest requests to ensure their personal comfort.
• Take pride in our house and perform general maintenance to guestrooms and public areas while monitoring and maintaining cleanliness, sanitation, and organization of assigned work areas.
• Enthusiastically prepare for daily work assignments and review priorities and special projects.
• Responsible for maintaining appropriate time management.
• Hold the highest standards for the proper use of all equipment.
• Responsibility for ensuring the safety and security of the property, our guests, and fellow associates.

• This is a demanding business, and we look for flexibility with workdays and hours, but it’s also a lot of fun!
• Must have basic knowledge in the building maintenance fields with a minimum of one (1) year in a similar position or equal experience, specifically using hand tools and other tools to repair and maintain equipment.
• Must have experience with basic diagnostic devices and training in general-overall mechanical, electrical, plumbing, HVAC, kitchen, and carpentry knowledge and the ability to troubleshoot in these principles. Basic English language and mathematical skills in order to communicate with co-workers and guests
• People Person. While this position requires working with equipment, the best part is the opportunity to be part of a team and interact with guests.
• A qualified applicant is a “people person” who is flexible with their schedule, loves to troubleshoot, and knows a thing or two about safety, facility repairs, and maintenance.
• Flexibility to work shifts, including weekends, holidays, evenings and overnight
• Ability to lift heavy equipment, climb ladders and work in physically demanding environments.
• Understanding of fire and sefaty protocols.
• Possess good communication skills to understand guest needs
• Ability to quickly identify issues and provide effective solutions.
• Focused eye for details ensuring safety and comfort of guest and team members
• Strong interpersonal skills to build rapport with both guests and team members.
• Clear and professional verbal and written communication.
• Proven experience in providing exceptional customer service.
• Ability to work with hand and power tools.
• Ability to adapt to new technologies.

Working Environment/Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. 

• While performing the duties of this job, the team member is regularly required to walk, stand, and sit 6-8 hours per day and may have exposure to basic cleaning supply chemicals.
• Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. 
• Ability to perform tasks requiring bending, stooping, and kneeling, push and pull objects weighing up to 100lbs and grasp lift or carry items weighing up to 50lbs., climb stairs, and ladders working at heights up to 30 feet, for extended periods of time often times overhead

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. 

While performing the duties of this job, the team member will experience temperature fluctuations (rain, wind, heat, humidity), and moderate to high noise levels.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.  This job description is subject to change at any time.  The team member will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.