The Night Auditor is responsible for balancing the daily financial transactions of the hotel, ensuring guest satisfaction, and maintaining a safe, quiet, and welcoming environment during overnight hours. This role combines accounting tasks with front desk duties to support the smooth operation of the property

• Provide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requests
• Verify and swipe credit cards for authorization using electronic acceptance methods
• Handle cash, make change and balance an assigned house bank
• Post charges to guest rooms and/or house accounts as needed
• Retrieve messages, mail and facsimiles for guests as requested
• Research and perform revenue audit function
• Upon completion of audit, input information into general ledger system
• File paid invoices in night audit packs
• Research and respond to charge inquiries on a timely basis
• Send copies of guest folios on a timely basis via fax or mail
• File registration cards in suite number order
• Notify guests of incoming faxes using the message function on the computer

• High school graduate
• One year Accounting experience
• Fluency in job related English, both verbal and non-verbal
• Provide legible communication and directions
• Compute basic mathematical calculations (add, subtract, multiply and divide numbers)

Working Environment/Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. 

• While performing the duties of this job, the team member is regularly required to walk, and stand, 8+ hours per day.
• The team member may be asked to use hands and arms to reach, carry, pull, and lift up to 25 lbs. 
• The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. 

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