About Lake Nona Wave Hotel

Celebrated as ‘the Living Room of Lake Nona,’ Wave Hotel opened in December 2021. Our luxury lifestyle hotel is at the very heart of one of the most innovative communities in the country. Infusing intuitive technology, access to unique wellness programs, and truly inspired restaurant and bar concepts Lake Nona Wave Hotel is an unexpected destination for guests from around the World. Discover a different side to Orlando that is anything but make-believe.

About CoralTree Hospitality

Our team members are the true soul of our company. We think differently. About travel, but also about the ways in which we deliver on our promise to engage, delight, awaken and challenge our team members as well as our guests. We are deeply committed to the foundation of core values that mold our interactions with everyone we encounter – our guests, our clients, our team, and our communities. We create engaging, impactful environments that connect people and place, awaken the spirit, and allow team members with talent, integrity, and heart to thrive. We believe our team members are the true soul of our company. We invite you to join us on this journey.

Job Overview:

The Lead Engineer assists with the organization and planning of the department. Responsibilities include knowledge of mechanical and electrical systems. Also, it is responsible for ensuring all Hotel standards are being met. They perform preventive maintenance and respond to all requests to satisfy guests' needs and ensure attractive and safe facilities. In addition, they provide sincere service through actions that display self-confidence, grace and courtesy to guests and colleagues.

Essential Functions:

• Assists in developing and implementing strategies for the Engineering Department.
• Assists in managing the operation of the department and related areas.
• Maximizes use of guest history information to ensure a high level of guest recognition and personalized service.
• Works closely with contractors and vendors coordinate special requests and services.
• Maintains a daily log of important information to share with the department.
• Provides other team members with the information needed to perform their job effectively.
• Initiates programs to help train and develop the team as it relates to policies and procedures.
• Orients team members to the department and Hotel and provides on-the-job training on job responsibilities.
• Prioritizes and assigns work.
• Provides feedback to the team members and department head on the team members' performance of job responsibilities.
• Inspect completion of requests by reviewing daily assignments.
• Reacts to needs and department requests to maintain the entire Facility by performing various tasks related to a variety of trades.
• Responds to facility challenges or requests throughout the hotel to make necessary.
• Works with all other departments to make necessary repairs to ensure safety and security.
• repairs and or accommodate team members and guests.
• Maintains all inspection and log sheets to ensure proper preventive maintenance of operation of mechanical and physical structures of the Hotel.
• Visually inspects, diagnoses problems, takes measurements, and makes necessary repairs on equipment as needed to reduce downtime to the facility.
• Ensures guest satisfaction by maintaining a clean, safe facility while performing maintenance work.
• Properly cares for equipment and uses it properly to assist with cost control.
• Interacts with Hotel staff in a professional manner, assisting other departments with necessary information.
• Is knowledgeable of all emergency procedures and Hotel policies.
• Communicate all pertinent information to the Engineering leadership.
• Upholds all safety standards of Lake Nona Wave Hotel.
• Can communicate verbally and in writing in English.
• Can lift, push, and pull a minimum of 50 Ibs.
• Can stand/walk up to 6-8 hours per day.
• Is a team player and interacts with all guests and fellow team members in a positive and friendly manner.

Qualifications:

• High school diploma or equivalent required.
• Thorough understanding of major building systems electrical and mechanical.
• Excellent communication skills.
• Technical proficiency (basic computer applications).
• Technical proficiency reading and understanding blueprints, wiring schematics.
• Customer service experience.
• Strong organizational and time management discipline.
• Understanding of hospitality operating systems.
• Understanding of Rooms Division Departments.
• Solid judgment and ability to resolve conflicts effectively.
• Operate effectively in stressful situations.
• Ability to multi-task.
• Ability to adapt to changing guest or other departmental needs.

Working Environment/Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. 

• While performing the duties of this job, the team member is regularly required to walk, stand, and sit 6-8 hours per day and may have exposure to basic cleaning supply chemicals.
• Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. 
• Ability to perform tasks requiring bending, stooping, and kneeling, push and pull objects weighing up to 100lbs and grasp lift or carry items weighing up to 50lbs., climb stairs, and ladders working at heights up to 30 feet, for extended periods of time often overhead

The work environmental characteristics described here are representative of those a team member encounters while performing the essential functions of this job. 

While performing the duties of this job, the team members will experience temperature fluctuations (rain, wind, heat, humidity), and moderate to high noise levels.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.  This job description is subject to change at any time.  The team member will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.

Acknowledgment:

I have read the above Job Description with my manager and understand that my performance will be evaluated and measured based on my ability to achieve the above criteria.  I understand that I am required to follow any other instructions and to perform any other work-related duties requested by my supervisor/manager.