Company Overview

At CoralTree, we serve from the heart – always and in all ways. Whether that’s serving our owners, our team members or our guests, we strive to make a meaningful difference in every interaction. We believe that genuine connection is at the heart of what people value most, so it’s our commitment to bring humanity to everything we do. Ideas are easy. Results are hard. That’s why we create value in every experience – empowering teams, innovating meaningful programming and driving creativity you can measure. It’s about reimagining at the property level – where signature moments take root, where iconic brands are born and where real impact is a result of the experience – and experiences – we deliver. Our team members are the soul of our company, and they embody our company values:

Integrity – Empowerment – Relationships – Performance – Innovation – Balanced Life

We believe that when we have the opportunity to bring our authentic selves to work each day, we can build something truly incredible. That’s why we’re committed to building a company where everyone can be their true selves. We’re not just talking about hiring a diverse team or serving diverse customers-we’re talking about literally creating a space where everyone is welcomed and celebrated for who they are.

Job Summary

Responsible for assisting in the entire operation of the property, with support from accounting, sales and marketing, and people services; orchestrating and maintaining distinctive and memorable service and operational standards; and realizing the objectives of the ownership group. Further, embracing CoralTree Hospitality’s vision and commitment to service excellence.

Internal relationships

To supervise, assist, direct and inspire the team at Top of the Village to maintain and ensure a high level of service and profitability. To coordinate and communicate regularly with the Area General Manager, along with all managers, other senior company leaders, and the owners and guests.

External environment

The Assistant General Manager will experience a tremendous amount of contact working with guests, staff members, and various individuals and groups throughout the Snowmass Village community.

Required attributes

The Assistant General Manager must possess exceptional leadership skills in general resort operations, guest service and associate relations. They must be resourceful, highly self-motivated, possess a strong work ethic and sense of urgency, exceptional written/verbal communication skills, and be able to guide and direct work teams, individuals and global property operating departments to achieve financial objectives. The Assistant General Manager must possess a track record of providing exceptional service experiences balanced with operational efficiency.

Essential Duties & Responsibilities:

• Assist in achieving property financial/business plan goals and expectations as established in the annual business plan for all areas of responsibility and organize/implement strategic and tactical plans to facilitate this aim.
• Work with the Area General Manager on the operating success of the property.
• Provide innovative/creative thinking and strategies to effectively differentiate the property from its competitive set.
• Effectively represent the property in the local community, regionally and nationally.
• Ensure the property is operated safely and securely according to property and company safety standards.
• Oversee the owner statements provided monthly to owners in the rental program. Review work orders from housekeeping and maintenance to ensure accuracy.
• Assisting in conducting Board meetings and taking meeting minutes.
• Build a strong relationship with the ownership group and the Board of Directors. Work with them to better understand any concerns and how we can improve those relationships.

Leadership skills required

• Demonstrated skill to build personal credibility by behaving with the highest ethical standards, respecting and treating others fairly, and inspiring trust with all constituencies including the ownership group, community, asset management, customers and associates.
• Demonstrated skill to lead the career development of self and others by attracting and retaining a superior and talented management and property team, encouraging and supporting career development, and driving continuous learning.
• Demonstrated skill to manage organizational change productively by driving continuous improvement, building support for change, and adapting to change.
• Ability to demonstrate and live the company’s core values by empowering talented and prepared people, balancing the needs of the ownership group, guests and associates, and demonstrating entrepreneurial spirit.
• Demonstrated skill to embrace and contribute to the vision of the property and communicate/align the team to execute that vision.
• Demonstrated skill to implement and maintain a guest service culture in a long-term, consistent manner in a seasonal environment.
• Demonstrated skill to create strategic alignment between owner/company goals, property goals and individual goals to equate to mutually defined success.

Compensation & Benefits

Salary Range: $80,000-$90,000/annually, based on experience.

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Health insurance – four plans available including two Health Savings Account eligible plans.
• Dental, vision, life and disability insurance.
• Employee Assistance Program.
• Room discounts for all team members, as well as for their friends and family immediately upon hire.
• Full-time employees are entitled to 5 complimentary nights per year after 6 months of employment.
• Paid time off and paid sick leave.
• Eligible employees, 18 and older can register for a 401(k) with Fidelity after just 3 months of employment, helping you invest in your future; our plan has a company match and no vesting schedule.
• Colorado Family and Medical Leave Insurance Program (FAMLI).

This position will be posted until June 1, 2026, unless filled sooner.