CoralTree Hospitality

Hill House Supervisor - Tumble Creek

Job Locations US-WA-Cle Elum
ID 2022-1348
Category
Recreation
Position Type
Temporary Full-Time

Overview

Provides direction and leadership to Fitness Center Attendants.

Responsibilities

  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
  • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Maintain complete knowledge of property management system and manual procedures.
  • Set up and organize work station with designated supplies, forms and resource materials; report shortages to supervisor.
  • Be familiar with all hotel packages, promotions, prices and rates.
  • Check and Review departmental mailbox.
  • Complete Supervisor Check List.
  • Enter Locker Room, wait for guest response.
  • Inspect Health Club.
  • Maintain Reception Desk.
  • Assume responsibilities of Manager, when applicable.
  • Perform Attendant's Job, when applicable.
  • Maintain knowledge and process Health Club Memberships.
  • Maintain and follow OSHA Regulations/MSDS.
  • Maintain current Certification Cards.
  • Deliver, Store and Inventory Linen.
  • Close Out End Of Day.
  • Maintain Log Book.

Qualifications

  • High school graduate.
  • Fluency in English both verbal and non-verbal.
  • Provide legible communication and directions.
  • Compute basic mathematical calculations (add, subtract, multiply and divide numbers).

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