CoralTree Hospitality

Front Desk Lead - Sage Springs Spa, $19.75/hr. Full Time with Benefits!

Job Locations US-OR-Sunriver
ID 2022-1599
Category
Recreation
Position Type
Regular Full-Time
Min
USD $19.00/Hr.

Overview

Work in the beautiful and serene Sage Springs Spa & Club at Sunriver Resort! Bring your exceptional customer service skills and strong computer skills to this job.  We are looking for a candidate who is a quick learner and is looking for a set schedule with a mid-week "weekend".

Just a quick 15 minute drive from the south end of Bend. Join the Sunriver Resort team and discover why we were voted The Best Place to Work in Central Oregon in 2021! All Associates are eligible for free golf, bike and marina rentals as well as food discounts and more.

 

The Lead Spa Desk Coordinator is responsible for spa coordinator duties, spa attendant duties, assisting the Manager with payroll, buying and inventory of guest and operating supplies.  They will play an integral role in Membership development and retention and Club & Spa OperationsThis position provides leadership, direction, and support to all coordinators and attendants. The Lead Spa Desk Coordinator will maintain the AAA Four Diamond standards.

Responsibilities

  • Answers incoming guests calls, book spa and club reservations, providing guest tours
  • Assists in training new spa coordinators and attendants
  • Assists and helps cover any desk needs or changes
  • Processes all invoices in a timely manner
  • Processes Payroll and Commission for all associates of Sage Springs Club & Spa
  • Assist Director of Sage Springs Club & Spa in monitoring associate time punches in Timesaver to ensure accurate payroll
  • Maintains strong knowledge of all spa services, including benefits and uses of each
  • Maintains inventory of guest and operating supply products and orders when needed
  • Sells membership benefits to potential members
  • Makes schedule changes for spa therapists when Director and Assistant Manager are unavailable.
  • Resolves guest problems and is empowered to act in absence of manager
  • Maintains records for all VIPs, special requests, etc.
  • Ensure Club & Spa facility is clean, orderly, and well-maintained
  • Always maintains a professional demeanor and attitude
  • Supports Spa Desk Coordinators and Spa Attendants in the absence of the Director and Assistant Manager
  • Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to Spa Manager or Director of Recreation. Submits workorder (HotSOS) when needed
  • Maintains a professional appearance. Follows all Sunriver Resort dress code standards.
  • Assists with membership inquiries as needed
  • Performs other duties as assigned

Qualifications

EXPERIENCE & EDUCATION:

  • High school diploma or equivalent
  • Prior spa reservations experience preferred
  • Prior hospitality experience preferred
  • At least two years customer service experience required

 

JOB REQUIRMENTS:

  • Must be a United States citizen or possess a valid work permit
  • Ability to work a flexible schedule that may include evenings, weekends and holidays
  • Must possess a current and valid OLCC servers permit and CPR card.
  • Strong customer services skills both in person and on the phone
  • Ability to learn computer software quickly
  • Must be able to read, write and speak English
  • Must have strong computer skills
  • Must be able to work well under pressure
  • Ability to accurately follow instructions, both verbally and written
  • Must be highly detailed orientated
  • Must be able to work in a fast paced environment
  • Enjoys working in a team environment and strives to keep it that way

 

WORKING CONDITIONS:

  • Can sit or stand as needed with intermittent periods of walking, can stand for entire shift
  • Must be able to lift, carry push & pull up to 30 lbs. occasionally
  • Ability to use a variety of cleaning products

 

This job description in no way states or implies that these are the only duties to be performed by this employee.  They will be required to follow other instructions and perform other work-related duties requested by their supervisor.

 

CTH Sunriver LLC is an Equal Opportunity Employer (EOE) and is committed to providing equal opportunities regardless of age, race, religion, color, national origin, citizenship, sex, veteran's status, disability, or any other legally protected status.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed