CoralTree Hospitality

Laundry Washer

Job Locations US-CA-Rancho Palos Verdes
ID 2022-1721
Category
Housekeeping
Position Type
Regular Full-Time

Overview

Process all soiled hotel bed linens, terry and food and beverages linens by operating all laundry/dry cleaning machinery in accordance to hotel`s standards. Keeping wash area clean at all times.

Responsibilities

  • Maintain complete knowledge of and comply with all departmental policies / service procedures / standards. Respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
  • Anticipate guest`s needs.
  • Maintain positive guest relations at all times.
  • Be familiar with all hotel services / features and local attractions / activities to respond to guest inquiries accurately.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, satisfaction and organization of assigned work areas.
  • Use cleaning chemicals according to OSHA regulations and hotel requirements.
  • Adhere to all Health department, sanitation and safety regulations.
  • Set up and organize work station with designated supplies and equipment; replenish as needed throughout the shift.
  • Monitor usage of chemical and water to maximize consumption.
  • Separate soiled bed linen/terry/food and beverage table line; bundle and document amounts of each bundle.
  • Sort all stained /damaged items and determined status for rewash and discards; maintain continuous inventory of discards items.
  • Remove all debris on floors after each sorting.
  • Weight each bundle of soiled linen; place designated weights in the laundry machines.
  • Operate all laundry machines and add designated chemicals in accordance with specified amounts, times and temperatures for the particular items to be washed.
  • Removed washed articles form the washing machine, when the cycle is complete. Inspect cleanliness and place in clean carts.
  • Transport cart of washed linen to dryers and place in dryer’s accordance to load size. Set Dryers to designated times and temperatures for the particular articles to be dried.
  • Remove articles from dryer when cycle is complete and place in clean linen carts. Transport cart to proper work area for finishing.
  • Operate the folder and ironing machine. Check the cleanliness and condition of articles while processing through the machines; separate damaged/stain articles.
  • Fold clean articles and stack into designated amounts by type and size. Place stack in specified areas for distribution.
  • Issue clean table linens and service towels / rags to Food and Beverage personnel.
  • Document and process guests request for laundry, Dry clean and pressing of garments, hotel uniforms and designated management garments.
  • Operate dry cleaning equipment and use specified chemicals. Process and finish garments according to garments labels.
  • Separate stained/damaged hotel uniforms and determine status of repair, re-cleaning or discard; maintain continuous inventory of discards uniforms.
  • Maintain accurate poundage records of dry cleaning and laundry.
  • Report faulty equipment, damaged garments/linen, shortages, maintenance needs, safety hazards and problems to supervisor.
  • Remove lint and debris from dryer filters and change filters.
  • Transport trash containers to dumpster; empty and clean accordingly Adhere to recycling procedures.
  • Breakdown and clean work areas/equipment.
  • Use designated chemicals, supplies and equipment to clean laundry room floor.
  • Restock chemicals for next shift as assigned.

Qualifications

  • Fluency in English both verbal and non-verbal.
  • Ability to count.
  • Ability to:
    • Perform job functions with attention to detail, speed and accuracy.
    • Prioritize and organize.
    • Be a clear thinker, remaining calm and resolving problems using good judgement.
    • Follows directions thoroughly.
    • Understands guests service needs.
    • Work cohesively with co-workers as part of a team.
    • Work with minimal supervision.
    • Maintain confidentiality of guest information and pertinent hotel data.

Experience, Education, & Licensure:

  • High School Diploma or equivalent.
  • 1 year of experience.

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