CoralTree Hospitality

Assistant Director of Catering

Job Locations US-CA-Rancho Palos Verdes
ID 2022-1967
Category
Food and Beverage
Position Type
Regular Full-Time

Overview

Responsible for the management of all aspects of the Catering  Team in accordance with Hotel standards. Coordinates details and menus for clients' functions and maintains budgeted revenues through solicitation of business while controlling expenditures. Directs, implements and maintains a management philosophy which serves as a guide to Catering staff.

Responsibilities

  • Oversees the successful coordination of all Catering Events.
  • Manages the Sales Turnover process.
  • Manages multiple large and small programs from start to finish.
  • Assist with development of the catering marketing plan, goals and strategies.
  • Conducts BEO meeting to review banquet event orders.
  • Ensure smooth flow of information from Catering Sales to Catering Services, Banquet Services and the Food and Beverage Operating Departments.
  • Create and maintain a good working relationship with all operations management to ensure a high level of comfort with operations for service executions.
  • Assure that the budgeting process is performed accurately and efficiently.
  • Attaining budgeted revenue.
  • Coach the service and sales managers to ensure goals and plan achievement.
  • Assure product quality and consistency is maintained.
  • Oversee all hiring and training procedures in the catering and conference services department.
  • Promote inter-company business relations…share best practices.
  • Consistent communication with the Vice President of Sales & Marketing and Director of Catering and Conference Services.
  • Promote guest satisfaction throughout the operation.
  • Promote creativity and innovation with the staff.
  • Support business strategies which are aligned with Destination Hotels & Resorts overall mission, vision, values and strategies.

Qualifications

• Must have 4 or 5 star background, knowledge and ability to implement such standards.
• Must have experience in the process of creating and implementing new concepts in a resort environment.
• Must have hotel catering experience.
• Must have proven track record building sales, via promotional activities, up-selling techniques and sound marketing.
• Must have proven leadership skills, teambuilding and developing star performers.
• Must have at least 15 years of experience in banquet and catering sales in a hotel environment.
• Must have complete understanding of the budgeting and forecasting process.
• Must be able to read, analyze and interpret financial reports and legal documents.
• Must be proficient in Microsoft applications (Excel/Word/Outlook).
• Experience with Delphi, Meeting Matrix & Springer Miller
• Must be able to speak, hear, understand, read, and write the English language
• Must have a strong customer service aptitude.
• Must have excellent verbal and written communication skills
• Must possess well developed leadership skills
• Ability to implement and uphold service standards.
• Effectively motivate associates and to maintain a cohesive team.
• Ability to prioritize and organize work assignments
• Ability to interact with all associates and guests of the resort.
• Ability to work well in stressful, high-pressure situations.
• Be able to work with and understand financial information, data and basic arithmetic functions.

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