As the supervisor at Descend Restaurant at Tumble Creek, you'll be responsible for providing leadership and guidance to the front-of-house team. Working with Restaurant Manager, you'll assit in training and providing team oversight. With a passion for guest service, you'll lead the team in the creation of memorable dining experiences for our club members and their guests.

Why join our team?  

It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Suncadia & Tumble Creek. There’s no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team. 

• Benefits: Full-time employees are eligible for medical, dental, vision, 401k (with a company match!) benefits, and more
• Perks: Enjoy free golf, discounts on club and resort retail and food & beverage, and more!
• A Balanced Life: Full-time team members are eligible for 2-weeks of PTO and holiday pay in their first year
• Travel is good for the soul: Experience destinations around the country with team member hotel discounts
• Growth: Opportunities for internal career growth and expansion
• Celebrate: Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament
• Be Part of the Magic: Trust us, seeing our club members and their guests take in our Cascade views never gets old

• Work in conjunction with the Restaurant Manager to insure outstanding customer service and profitability within the Restaurant operations on a daily basis
• Comply with all Liquor and Labor regulations
• Responsible for reinforcement of department and company standards through training including all Suncadia policies, procedures and safety regulations
• Responsible for understanding POS system, updating changes and training staff in its use
• Responsible for the correct administration and supervision of restaurant reservations
• Responsible for the proper use of supplies, materials, and equipment
• Attends all meetings required of Department Leaders
• Maintains a commitment to customer service and guest satisfaction
• Assists in the development and execution of new promotions, events, etc.
• Responsible for the service standards of the outlets
• Maintains strong knowledge of hospitality trends, especially in food & beverage
• Monitors Revinate scores, shares with team and ensures service standards are met
• Assists with scheduling and payroll for all outlets Adjust daily staffing levels as appropriate
• Provides prompt follow-up to all guest concerns
• Touches tables in all outlets in an effort to strengthen guest relations
• Maintains a safe and pleasant work environment
• Assists in managing Outlet F&B storage
• Works closely with purchasing to ensure proper cost control and quality product
• Recommends discipline and/or termination when appropriate of team members
• Attends appropriate resort, division and department meetings
• Resolves guest issues promptly and with great care and effectiveness
• Offers warm and sincere welcome/farewell for all guests of Suncadia Resort including use of guest name & good eye contact with each guest
• Maintains an up to date working knowledge of all resort amenities as well as any special events
• Interacts with resort staff in a professional manner, assisting other departments with necessary information
• Remains alert, courteous and helpful to the guests and colleagues at all time
• Performs other duties as assigned

• Must be 21 years of age or older
• Must obtain a Class 12 Mixologist permit within 90 days of beginning employment
• Current Food Handler’s permit or ability to obtain one within 2 weeks of employment
• Must be able to read, write and speak English
• Ability to work a flexible schedule that may include evenings, weekends and holidays
• At least three years of fine dining food and beverage experience preferred
• Computer literate
• High school education or GED equivalent
• Must be knowledgeable in wine and wine service
• Must possess strong leadership, communication, and organizational abilities

#SuncadiaResort