The Banquet Manager at Terranea Resort will supervise the overall operation of the Banquet Department (Group meals, Pantry/kiosk service, Bar service, and event décor/entertainment). In addition, this manager also serves in a direct report capacity for any off-site food or beverage activity, uniform control, and holiday and special event property décor.

• Work closely with the Conference Services and Catering Services Managers to coordinate and plan all events
• Supervise all budgetary functions and maintain records to support budget objectives
• Implement all of the Terranea Resort policies and procedures
• Interview and train staff for key positions within all areas of responsibility to maintain a high level of service and professionalism
• Maintain personnel files in a confidential manner and deal with confidential information in an appropriate manner
• Ensure accurate client billing systems to maximize highest possible revenue for the Resort
• Handling of evaluation process and the discipline of employees
• Responsible for 90 forecasting of business activity, creating calendars for all departments
• Responsible for the capital plant of all areas. Maintain and update all capital expenditures as needed
• Control expenditures within budgetary guidelines
• Oversee and review all staffing programs within area of responsibility, to ensure maximum guest satisfaction and stay with budgeted guidelines
• Supervise Linen & Uniform Control. Maintain Budgeted guidelines in this area
• Responsible for supervision of Special Events operations and assist in the holiday décor program
• Supervision of Banquet Operations Coordinator and assist in the development of Theme and Entertainment programs to maximize profits for the Resort
• Supervision of Banquets Administrative Assistant and all Banquet Captains and staff.
• Responsible for all operations of the Banquet Department
• Ensure attendance all meetings as required, including pre-cons, department head, etc
• Maintain open communication within the department and with other operation departments
• Ensure that all front and back of the house are maintained in a neat, clean and orderly fashion
• Supervise and assist the Assistant Banquet Manager in all duties
• Supervise monthly beverage inventory. Maintain budgeted expenses.
  
  

Additional Duties & Responsibilities:

• Additionally, this manager also serves in a direct report capacity for any off-site food or beverage activity, uniform control and Holiday and Special Event property décor.
• Respond to any reasonable task assigned by Director of Banquets and/or Director of Food and Beverage and/or Director of Catering/Conference Services
• Assist the Conference Services Manager in all duties related to the daily operations of the conference floor

• Minimum of 5 years working experience working in the hospitality industry
• Minimum of 2 years in a supervisory role
• Staffing and creating schedules based on demands of the event schematics for captains, housemen (including supervisors), administrative, coffee breaks and servers
• Must have extensive knowledge of food and beverage, buffets, wine and liquor, banquet event orders and billing

  Experience, Education, & Licensure:

  • Food Safe and RBS certified
  • Micros, Avero, UKG, Birchstreet, OpenTable and Microsoft Office
  • Payroll processing, tips spreadsheet

Compensation:

Base Pay Start Rate: $66,560/Yr. - $85,000/Yr.

We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match! 

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