CoralTree Hospitality

Director of Rooms

Job Locations US-CA-Olympic Valley
ID 2023-3840
Category
Guest Services
Position Type
Regular Full-Time
Min
USD $110,000.00/Yr.
Max
USD $130,000.00/Yr.

Overview

Oversee the overall operations of the Rooms Division including Front Office, Guest Services, and Housekeeping. Develop, train, coach and lead staff to ensure optimum financial success, cleanliness, and superior customer service.

 

About Everline Resort & Spa

Located in California’s Olympic Valley, Everline Resort & Spa provides a premier mountain getaway to North Lake Tahoe. The resort offers a year-round destination with ski-in/ski-out access to Palisades Tahoe, the third largest ski resort in North America, a championship golf, relaxing spa treatments and a wide range of recreational activities. Our sophisticated lodge environment perfectly complements its rugged surroundings and reflects the spirit of the region.

 

Our on-site restaurant options include casual dining at Sandy’s Pub, breakfast cuisine at Cascades, a cozy coffeehouse and marketplace at Bearshine Café, delicious Asian-inspired comfort food at the Iron Road Noodle House, and fine dining at Six Peaks Grille. Additional resort amenities comprise our heated swimming pools open year-round, a 150-foot water slide, scenic hiking and biking trails, fly-fishing and cross-country ski centers, and a private ice-skating rink that is available to guests throughout the winter season. 

 

Everline Resort & Spa takes inspiration from the distinct history and experience of the property and is a nod to the historic rail lines that connected throughout the area.

 

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

  • Discounted Palisades Tahoe Ski Pass
  • Food & beverage, retail, and spa discounts
  • Free rentals on ski gear, ice skates, nordic skiing, and golf course access
  • Discounted rooms at Hyatt and CoralTree Properties
  • Group medical, dental, vision, life, and disability benefits.
  • Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
  • An employee assistance program.
  • Paid time off/sick time
  • Participation in a 401(k) plan with a company match.

 

Responsibilities

  • Responsible for scheduling the front office, guest service, and housekeeping staffs according to business forecast, payroll budget guidelines, and productivity requirements.
  • Oversees and participates in all aspects of the Front Office, Guest Service, and Housekeeping operations.
  • Maintains correct procedures for hotel accounting, credit control, handling of financial transactions, and Supply Inventory.
  • Strives to increase the level of guest satisfaction through associate development and quality image.
  • Ensure Pre Shift Meeting are happening at all shift change-overs in accordance with Hotel expectations.
  • Act as manager on duty as assigned

Qualifications

The ideal candidate will be:

  • Experienced with 3 or more years as a Director of Rooms.
  • Knowledgeable of principles and practices within Rooms Division.
  • Knowledgeable of hotel operations, including marketing plans, human resources, budget forecasting, etc.

 

Physical Requirements and Working Conditions:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of walking or standing 90% or more of a normal 8 hour work shift. Must be capable of frequently carrying, lifting. pushing or pulling up to 50lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.
  • While performing the duties of this job, the employee will be exposed to an indoor and outdoor working environment and the noise level in the work place is usually moderate to high.

  • Typical equipment used include but are not limited to computers and handheld devices.

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

 

Salary Range: $110,000/yr - $130,000/yr

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