CoralTree Hospitality

House Person - Banquet (On Call)

Job Locations US-CA-Rancho Palos Verdes
ID 2023-4611
Food and Beverage
Position Type
On Call
USD $16.75/Hr.


NEW LOGO - Terranea PV-Colored


You will be an integral part of the team by excelling in consistently providing meeting products to the property’s clients, focusing on proper meeting set-ups, break downs, and configurations.


  • Maintains a commitment to customer service and guest satisfaction
  • Maintains a commitment to customer service and guest satisfaction
  • Provides general resort information for guests
  • Resolves guest issues promptly and with great care and effectiveness
  • Offers warm and sincere welcome/farewell for all guests including use of guest name & good eye contact with each guest
  • Maintains an up to date working knowledge of all resort amenities as well as any special events
  • Prepares all banquet space prior to events
  • Tears down all banquet space after events
  • Follows Banquet Event Orders with strong attention to detail
  • Maintains a strong knowledge of various types of set-up
  • Assists the banquet servers/captains with clearing of tables as needed
  • Assists the A/V team with setting up equipment
  • Assists with all set-up functions to include setting silverware, draping tables, folding napkins and arranging centerpieces/décor
  • Removes centerpieces/décor after events and stores appropriately
  • Removes soil linens and stores appropriately
  • Assists with transporting food/beverages to event location
  • Attends appropriate resort, division and department meetings
  • Maintains the cleanliness of banquet storage rooms
  • Assembles dance floors
  • Arranges buffets, stages and podiums
  • Interacts with resort staff in a professional manner, assisting other departments with necessary information
  • Up sells other resort services and amenities to guests
  • Always maintains a professional demeanor and attitude
  • Communicates all pertinent information to the banquets team
  • Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to the on-duty supervisor.
  • Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver.
  • Follows through on lost and found procedures. No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised.
  • Report any needed repairs immediately to supervisor (such as leaky faucets or toilets, loose tile, broken window panes, missing nuts or screws, etc.).
  • Reports to work on time and according to posted schedule, maintains accurate time records and follows proper standards for issuance of rooms
  • Maintains a professional appearance. Follows all Terranea Resort dress code standards
  • Remains alert, courteous and helpful to the guests and colleagues at all time
  • Performs other duties as assigned

Additional Duties & Responsibilities:

  • Must be able to work in a variety of weather conditions (rain, wind, snow, sun, heat);
  • Must be able to work indoors or outside;
  • Must be able to stand on feet and walk throughout the day,
  • Must be able to frequently lift and carry up to 50 lbs.;
  • Must be able to bend, squat, push, pull frequently;
  • Must be able to climb stairs and walk on uneven surfaces on an occasional basis;
  • Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, squeezing, overhead reaching occasionally


  • Excellent written and verbal communication skills required
  • Must be able to work varied shifts, including Weekday Evenings, weekends and holidays.
  • Must be able to deliver a fun and friendly environment during each guest exchange
  • Must be able to work within an empowered and fast paced environment that services the bar and servers within the restaurant
  • A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.

Experience, Education, & Licensure:

  • High school education required
  • At least one year of customer service experience preferred
  • Prior hospitality experience preferred


Base Pay Start Rate: $16.75


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