CoralTree Hospitality

Coordinator - Spa (Part Time)

Job Locations US-CA-Rancho Palos Verdes
ID 2023-4656
Position Type
Regular Part-Time
USD $19.50/Hr.


NEW LOGO - Terranea PV-Colored

To provide an exceptional guest experience.  Greet guests, schedule all spa & salon appointments, confirm guest appointments, escort guests to guest lounges, handle and process cash, understand treatments, reservations, booking times, and retailing


  • Perform all duties in a safe manner, observing all safety procedures and report all accidents and injuries in a timely manner
  • Be responsible for the cleanliness of the immediate work area as well as the general property
  • Be attentive to any objects, conditions, or actions that may risk accidents and/or injuries to a guest or fellow employee. Report all unsafe conditions
  • Be courteous to all guests and fellow associates
  • Communicate effectively with peers, management, line and front of the house employees
  • Practice effective listening: (seek to understand)
  • Performs related duties as required

Additional Duties & Responsibilities:

  • Book and schedule services for Spa & Salon appointments using Spa Soft program
  • Answer emails sent to spa
  • Greet all guest coming into spa and assist their necessary needs
  • Check in guest(s) for treatments, receiving proper payment methods and efficiently doing so in high volume
  • Maintain the waiting area: keep brochures and required forms in stock
  • Provide general information: address guests' questions regarding spa services and policies.
  • Answer the telephone and direct calls/messages to appropriate Spa personnel or guests. Follows up on minor customer problems -i.e.,
  • Sets up and maintain required files.


  • Pleasant disposition and professional appearance that gives a positive image to Spa guests.
  • Must have strong customer service skills
  • Must have strong communication skills
  • Must have ability to implement and uphold service standards
  • Must have ability to prioritize and organize work assignments
  • Must have ability to interact with all associates and resort guests
  • Must be able to effectively handle stressful, high-pressure situations
  • Must be able to stand or walk for long periods of time

Experience, Education, & Licensure:

  • High School education or equivalent.
  • Must be able to speak, comprehend, read, and write English
  • Previous hospitality experience preferred
  • Forbes knowledge preferred


Base Pay Start Rate: $19.50/Hr. + Included in the service charge distribution


We offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match! 




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