CoralTree Hospitality

Director of Catering & Conference Services

Job Locations US-FL-Fort Lauderdale
ID 2023-4664
Category
Sales and Marketing
Position Type
Regular Full-Time

Overview

South Florida’s beacon of hospitality, Pier Sixty-Six Resort is returning to Fort Lauderdale with an opening date of October 2024. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave will be home to the extraordinary luxury resort hosting 325 guest rooms, suites and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All met with exceptional service and refined touches that result in truly extraordinary experiences. The Resort will assemble over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room and most importantly a focus on you as an individual, including your welfare and wellbeing. Pier Sixty-Six invites dedicated, energetic and polished hospitality enthusiasts eager for growth and stardom to join our team, and enjoy highly competitive wages, comprehensive benefits and a culture that honors and respects you.

 

We currently have an opportunity for a well-rounded and seasoned Director of Catering & Conference Services to join our Pier Sixty-Six Resort opening team!

Reporting into the Director of Sales & Marketing you will take the lead in project managing of Catering & Conference Services and the opening of this incredible resort. This role functions as the strategic business leader of the property’s Catering & Conference Services. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the Catering & Conference Services operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. 

 

Responsibilities

The Director of Catering & Conference Services (Events) oversees all aspects of the Catering & Conference Services Department.  This includes the secondary selling, servicing and financial management of the events taking place at the Pier Sixty-Six Resort. This leadership role requires vision and financial planning skills as well as excellent communication skills and people leadership.  Financial acumen is essential for success in planning for an executing upon an operating budget for sale and servicing of event spaces.

 

Key Competencies:

  • Supervision and overall responsibility of the Catering & Conference Services function including maintaining and monitoring the accuracy and effectiveness of all written communication from Conference Service Managers and Coordinators. These procedures include but are not limited to: Menu and Event Proposals, Contracts, Banquet Event Orders, Catering Resumes, Daily Events Report, and Delphi Input Standards.
  • Finalize the requirements of catering events while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.
  • Supervise the execution of banquet events. Review all function space with banquet manager and when necessary head house attendant.
  • Ensure satisfaction of client at the outset of all events.
  • Participate in the preparation and analysis of the Catering weekly financial forecast.
  • Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments.
  • Make timely and impromptu decisions, which balance client’s needs with the financial, safety and staffing goals of the hotel.
  • Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Menu Tastings and Site Visits.
  • Conduct performance evaluations and mentor for team members of the Catering & Conference Services Department. In addition, recommend the hiring, terminating, or disciplining of any Catering and Conference Services employee.

 

Qualifications

  • Luxury Catering & Conference Services senior leadership experience required.
  • Proven track record in upselling and savvy at closing the deal.
  • Requires strong revenue and budget management skills.

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

  • Group medical, dental, vision, life, and disability benefits
  • Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
  • An employee assistance program
  • Paid time off/sick time
  • Participation in a 401(k) plan with a company match

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort

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