CoralTree Hospitality

Pool Attendant - Resort Pool (Part Time)

Job Locations US-CA-Rancho Palos Verdes
ID 2023-4736
Food and Beverage
Position Type
Regular Part-Time
USD $17.75/Hr.


NEW LOGO - Terranea PV-Colored


To provide the best service possible to our guests and to seek moments to be extraordinary in what we do.


  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests` service needs
  • Serve food courses and alcoholic beverages to guests
  • Answer questions on menu selections to guests
  • Able to work in tandem with Food Runner by anticipating all steps of service, guests’ needs, and coordinating food and drink delivery and cleanup in unison
  • Guide guests through dining experience through situational and suggestive selling
  • Personalize and customize each guest experience
  • Communicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availability
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Record transaction in MICROS system at time of order
  • Check in with guests to ensure satisfaction with each food course and/or beverages
  • Meet and maintain check average goals set forth by Management
  • Maintain cleanliness of work areas, server stations, etc throughout the day
  • Complete closing duties, including restocking items, clearing pool area, etc.
  • Maintain all restaurant assets in pristine condition and report any deficiencies to management
  • Present physical and accurate check to guests and process payments
  • Develop and maintain positive working relationships with others and support your team to reach common goals
  • Own guest opportunities and resolve them through empowerment
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Thank guests with genuine appreciation
  • Perform other reasonable job duties as requested by Supervisors
  • Adhere to departmental policies and procedures
  • Effectively communicate with peers, management, line and front of the house employees
  • Practice effective listening: (seek to understand)
  • Always live by Terranea’s vision, mission and values when interacting with internal and external guests
  • Be responsible for the cleanliness of the immediate work area as well as the general property
  • Subscribe to proper grooming, dress and uniform standards as set forth by Company policy
  • Be courteous to all guests and coworkers
  • Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Employee Handbook
  • Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately
  • Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes at Resort Pool


Additional Duties & Responsibilities:

  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  • Monitor all guest activity in assigned work area; be alert to any sign of trouble.
  • Ensure safety of guests and enforcement of pool rules/ precautions according to department standards.
  • Secure storage areas.
  • Maintain complete knowledge of:
    • Daily house count, VIPs in-house, arrivals/departures.
    • Scheduled group activities and locations within hotel.
    • All hotel facilities and services.
    • Hours of operation of each outlet.
    • All safety and sanitation regulations for Pool facility.


  • Food & Beverage experience preferred
  • CPR certification required
  • Food Handler’s and RBS Certification required


Base Pay Start Rate: $17.75/Hr.




Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed