CoralTree Hospitality

Reservations Agent

Job Locations US-HI-Kihei
ID 2024-5005
Category
Revenue and Reservations
Position Type
Regular Full-Time
Min
USD $22.66/Hr.
Max
USD $22.66/Hr.

Overview

Join us for this incredible opportunity at CoralTree Residence Collection, Reservation Center located in Kihei, Hawaii, to be part of our Reservation Sales Team as a Reservations Agent. CoralTree Residence Collection is a premier vacation rental property management company. We are defined by our incredible people who serve with genuine purpose, pride, and a sense of place. 

 

As a valued member of our team, you'll receive a comprehensive benefits package that includes:

 

***Must reside in Maui

• Earn up to 24 days of PTO (Paid Time Off)

• 401(k) Retirement Savings Plan with a company match

• Group medical, dental, vision, life, and disability benefits

• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement

• Employee Assistance Program

• Access to employee discounts from industry-leading travel, entertainment, and retail brands, including Walt Disney World, Live Nation, Samsung, Hertz, and many more!

*Ability to work from home 2 - 3 days a week (must reside in Maui) once the 90-day probationary has been completed! 

 

Pay Rate: $22.66 an hour

 

CoralTree Residence Collection is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Responsibilities

Serve as an ambassador of CoralTree Residence Collection; Answered a high volume of phone calls and emails in a busy office. Produce booking reports promptly—process credit card payments daily.

Qualifications

• Must have experience in Reservations; preferably, in the hospitality industry.

• High school diploma or equivalency certificate
• Ability to interact with owners, guests, travel agents, and wholesalers daily with courtesy and ability to perform tasks to the best of your ability
• Must be capable of sitting for seven hours and standing for one hour
• Must be capable of lifting 10 pounds frequently, 20 pounds infrequently
• Must be able to operate the following equipment:
a. Telephone and features, i.e., transfer, hold, park, etc.
b. Credit card and swipe
c. Office equipment, including but not limited to Telephone, adding machine, computer (PC), copier, printers
d. Systems – Springer-Miller Software, Navis Narrowcast, MS Word, MS Outlook, MS Internet Explorer, Google Chrome
• Excellent organization and time management skills
• Interpersonal skills required
• Excellent listening skills required
• Personality characteristics must include being personable, respectful, ethical, trustworthy, self-motivated, diplomatic, and confident.

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