Are you ready to start your career or gain valuable skills in the hospitality industry? Join our team at the Ka’anapali Ali’i, where we're looking for a friendly and dedicated Front Desk Agent.  If you have a passion for hospitality and enjoy creating memorable experiences for guests and owners, we'd love to hear from you. As a Front Desk Agent, you'll play a crucial role in providing exceptional customer service, checking guests in and out, and assisting with various administrative tasks. Your contribution will directly impact the overall guest experience. If you're a team player with excellent communication skills and a warm, welcoming demeanor, we encourage you to apply for this exciting opportunity.

As a valued member of our team, you'll receive a comprehensive benefits package that includes:

• Five free room nights at CoralTree Hospitality properties!
• Unlimited Friends and Family receive discounted rates at CoralTree Hospitality Group properties.
• Paid Vacation, sick days, and holidays
• 401(k) Retirement Savings Plan with a company match
• Group medical, dental, vision, life, and disability benefits
• Pay Rate: $23.87 an hour

At the Ka’anapali Ali’i, we take pride in delivering unparalleled guest service. We are seeking a Front Desk Agent who shares our dedication to excellence. If you are ready to contribute to a positive and memorable guest experience, we invite you to join our team.

• Warmly welcome and check in guests, ensuring a smooth arrival experience
• Provide helpful information about our resort's amenities and local attractions
• Address guest inquiries, requests, and concerns with professionalism and efficiency
• Collaborate with other departments to ensure guests' needs are met promptly
• Maintain a tidy and inviting front desk and lobby area
• Handle administrative tasks and support the overall functioning of the front office

• High school diploma or equivalent
• Previous customer service or hospitality experience is preferred
• Excellent communication and problem-solving skills
• Ability to multitask and thrive in a fast-paced environment
• Proficiency in using computer systems and software
• Willingness to work flexible hours, including weekends and holidays. Shifts could include 7am-3:30pm, 11am-7:30pm, 3pm -11pm