The Engineering Manager is responsible for the day-to-day operations of the engineering department. In the absence of the Director, the Engineering Manager will assume the administrative and operating aspects of the hotel as they relate to engineering.

• Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair.
• Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention.
• Create and post all Engineering staffs schedules.
• Create and implement preventative maintenance program for all hotel equipment.
• Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards.
• Actively participate in energy conservation programs.
• Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
• Ensure compliance with the Americans with Disabilities Act (ADA).
• Assist with the administration of all vendor contracts controlled by the engineering department.
• Ensure that room maintenance requests are handled in a prompt and courteous manner.
• Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary.
• Assist as necessary with special projects and renovations.
• Support and participate in all Magnolia Hotel programs
• Lead and/or participate in Magnolia Hotel Safety Committee.
• Ability to apply implemented work order system

• At least 3 years of supervisory or lead mechanic experience in a hotel or a related field; or a technical certificate with at least 1 year of supervisory or lead mechanic experience.
• HVAC, electrical, plumbing, boiler operations and general maintenance skills required
• High school diploma or equivalent required
• Long hours sometimes required.
• Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Participate in M.O.D. coverage as required.
• Maintain regular attendance in compliance with Magnolia Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Comply with Magnolia Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management.
• Knowledge of risk management, OSHA and MSDS
• Basic carpentry, drywall and painting skills
• A safety mindset and an eye for detail
• A builder’s mentality (know it like you built it!)
• Excellent communication skills, both written and verbal
• A sharp professional appearance
• Intermediate proficiency with the Microsoft Office suite and comfort using various technology platforms, apps and computer programs
• Availability for emergency situations at the property, including an on-call rotation

Salary:$55,000-$58,000 yearly

We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match! 

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