CoralTree Hospitality

Director of People Services

Job Locations US-FL-Orlando
ID 2024-6133
Human Resources
Position Type
Regular Full-Time
USD $90,000.00/Yr.
USD $120,000.00/Yr.


Are you ready to help shape the future of travel and hospitality? CoralTree is seeking an exceptional Director of People Services to join our dynamic team at Lake Nona Wave Hotel. As the Director of People Services, you will develop and implement policies that encompass all aspects of human resources activities. This includes recruitment, selection, training and development, compensation, benefits, wage and hour issues, and employee safety. We're looking for someone who shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with our communities.


  • Responsible for consistent enforcement of company policies & standards through written material, training
  • Ensures company compliance with all wage & hour laws & other regulatory agencies
  • Counsels team members & managers on team member relations issues and problems; ensures disciplinary actions & terminations are carried out legally & consistently
  • Manages compensation programs through job & market analyses, & makes recommendations on position wage ranges in a systematic and consistent manner
  • Responsible for overseeing all aspects of Performance Management. Ensures that pay increases and performance appraisals are completed, submitted and received in a timely manner;
  • Together with the General Manager, oversees all company-wide training & development programs, in addition to Forbes Luxury training initiatives
  • Oversees coordination of all team member recognition programs & events
  • Responsible partnering with property leaders on safety, loss control, compliance & claims management functions
  • Prepares & monitors HR budget & forecast.
  • Responsible for conducting annual team member engagement surveys and evaluating and communicating results.
  • Serves as a business partner to Leadership and Executive Committee, ensuring that all HR policies and practices support the overall business objectives.
  • Manage all unemployment claims & represents employer at hearings.


  • Bachelor’s Degree preferred in Business Administration, Human Resources, or related field.
  • Minimum of 5-7 years professional experience in Human Resources.
  • Excellent command of federal employment practices laws & regulations.
  • Energetic self-starter, with strong leadership skills, work ethic, and highest level of integrity.
  • Ability to organize and prioritize work and meet deadlines.
  • Ability to exercise good and cautious judgment and effectively interface with all types of people diplomatically.
  • The ability to balance being a Strategic Business Partner while also being a hands-on Human Resources leader.
  • Proven track record of success in recruiting, both international and domestic.
  • Previous experience in partnering with key leaders and Executive Committee members at a hotel.
  • Experience in luxury resort, preferred.


As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

  • Group medical, dental, vision, life, and disability benefits
  • Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
  • An employee assistance program
  • Paid time off/sick time
  • Participation in a 401(k) plan with a company match


Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.


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