The Senior Catering Sales Manager will play a pivotal role in driving revenue growth by proactively promoting and selling the resort for both social and corporate events with a heavy emphasis on weddings. They will secure event business through solicitation, prospecting, and lead response while maintaining Terranea’s established standards and maximizing revenue/profit potential. This role is responsible for selling and booking social and corporate events including but not limited to meetings; weddings;  holiday parties; gala dinners and fundraisers; client networking events; educational seminars; colleague appreciation events; and influencer, promotional, and branding events. The ideal candidate will develop and maintain relationships with clients, managing the entire sales process, and ensuring exceptional customer satisfaction. Results-driven creative individual with an established client base is a necessity.

• Attend daily shift briefing at the start of your shift.
• Actively prospect and generate leads for social and corporate events, targeting high-profile clients, corporate accounts, and wedding planners
• Build and maintain strong relationships with new and existing clients to maximize repeat business and referrals
• Respond to inquiries promptly and professionally, providing detailed information on event services, menus, pricing, and available options
• Conduct site visits to showcase event capabilities and create customized event proposals
• Negotiate contracts and pricing agreements with clients, ensuring profitability while meeting the client's needs and maintaining the resort’s standards
• Provide accurate sales forecasts and regular reports on sales activities, including pipeline management, conversion rates, and revenue projections
• Stay up to date with industry trends, competitor offerings, and market demand to identify opportunities for innovation and business growth
• Attend industry events, trade shows, and networking functions to enhance visibility and develop professional relationships within the local community
• Work closely with Director of Wedding Sales to update and maintain wedding marketing materials

Additional Duties & Responsibilities:

• Coordinate deliveries of scheduled function amenities (i.e., flowers) with vendors.
• Meet with clients to work out the details of their functions.
• Escort clients through the property and highlight features of facility as well as available services.
• Prepare list of departmental equipment for annual capital expenditures.

• Excellent communication skills, ability to build rapport and establish trust with clients and colleagues
• Strong negotiation and contract management skills, with a keen eye for detail
• Highly organized with exceptional time management skills to handle multiple projects simultaneously
• Creative problem-solving skills and the ability to think strategically to deliver tailored solutions
• Proficiency with Delphi and other in-house systems
• A passion for the hospitality industry and a genuine desire to create unforgettable experiences
• Ability to:
  • perform job functions with attention to detail, speed and accuracy
  • prioritize and organize
  • be a clear thinker, remaining calm and resolving problems using good judgment
  • follow directions thoroughly
  • understand guest’s service needs
  • work cohesively with co-workers as part of a team
  • work with minimal supervision
  • maintain confidentiality of guest information and pertinent Hotel data
  • ascertain departmental training needs and provide such training
  • direct performance of staff and follow up with corrections when needed

Experience, Education, & Licensure:

• Proven experience in catering sales, preferably within the luxury hotel industry
• Strong sales acumen and a track record of achieving and exceeding sales targets
• Bachelor's degree is preferred
• Requires a flexible schedule, able to work morning/afternoon shifts, weekends, and holidays.

Compensation

Base Pay Start Rate: $78,000 - $85,000/Yr. + incentives 

We offer a competitive benefit package for full-time, regular team members that includes:  group medical, dental, vision, life, disability benefits, and an employee assistance program. We have paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match! 

We also offer great perks such as, Team Member Rates at CoralTree properties, Complimentary Room Night Program for both you and your immediate family members, complimentary monthly golf, discounts at our retail, spa, and dining outlets. 

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