The Assistant Banquet Manager will help the Banquet Manager in supervising the overall operation of the Banquet Department (Group meals, Pantry/kiosk service, Bar service, and event décor/entertainment).

• Assist the Director of Meetings & Events with administrative and operational support.
• Work closely with the Conference Services and Catering Managers to coordinate and plan all events. Maintain a high degree of service and foresight to ensure successful meetings, weddings, and events
• Supervise all budgetary functions and maintain records to support budget objectives.
• Implement all of the Terranea Resort policies and procedures.
• Interview and train staff for key positions within all areas of responsibility to maintain a high level of service and professionalism.
• Maintain personnel files in a confidential manner, and deal with confidential information in an appropriate manner.
• Ensure accurate client billing systems to maximize highest possible revenue for the Resort.
• Handling of evaluation process and the discipline of employees.
• Responsible for 90 day forecasting of business activity levels in all departments.
• Responsible for the capital plant of all areas. Maintain and update all capital expenditures as needed.
• Control expenditures within budgetary guidelines.
• Oversee and review all staffing programs within area of responsibility, to ensure maximum guest satisfaction and stay with budgeted guidelines.
• Supervise Linen & Uniform Control. Maintain Budgeted guidelines in this area.
• Responsible for supervision of Special Events operations and assist in the holiday décor program.
• Supervision of Banquet Operations Coordinator and assist in the development of Theme and Entertainment programs to maximize profits for the Resort.
• Supervision of Banquets Administrative Assistant and all Banquet Captains and staff. Responsible for all operations of the Banquet Department.
• Ensure attendance all meetings as required, including pre-cons, department head, etc.
• Maintain open communication within the department and with other operation departments.
• Ensure that all fond and back of the house are maintained in a neat, clean and orderly fashion.
• Supervise and assist the Assistant Banquet Manager in all duties.
• Supervise monthly beverage inventory. Maintain budgeted expenses.

Additional Duties & Responsibilities:

• Respond to any reasonable task assigned by Director of Banquets, Director of Food and Beverage or the Director of Meetings & Events.
• Assist the Conference Services Manager in all duties related to the daily operations of the Conference floor.

• Minimum of 3 years working experience in Banquets and Conference Services background
• Minimum of 2 years in a supervisory role
• Strong organizational skills.
• Ability to think clearly in an active work environment.
• Detail oriented.
• Ability to prioritize work.
• Guest Engagement Attributes
• Knowledge of Forbes 5 Star Service
• Ability to maintain a calm and positive demeanor a sometimes stressful work environment.

Compensation:

Base Pay Start Rate: $70,000/ Yr - $75,000 / Yr

We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match! 

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