This position will support the Community Associations office team. Also, this position schedules meetings, gives information to callers, takes dictation, and otherwise relieves the management team of clerical work, administrative duties, and business details. This position requires familiarity with Community Association Management concepts and procedures. Relies on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is expected. Additionally, this position will be responsible for recording Board meeting minutes and assisting with Board meeting packet creation.

Salary Range: $23.00 - $25.00 per hour. 

There's no place like Suncadia.

A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more. 

Why join our team?

It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Suncadia. There’s no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team.

• Benefits: Full-time employees are eligible for medical, dental, vision, 401k (with a company match!) benefits, and more
• Perks: Enjoy free golf, discounts on resort retail and food & beverage, and more!
• A Balanced Life: Full-time team members are eligible for 2-weeks of PTO and holiday pay in their first year
• Travel is good for the soul: Experience destinations around the country with team member hotel discounts
• Growth: Opportunities for internal career growth and expansion
• Celebrate: Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament
• Be Part of the Magic: Trust us, seeing a first-time guest take in our Cascade views never gets old

*Some benefits may depend on job classification

• Assist and support the Director in the performance of his/her duties;
• Answer phone calls from homeowners; provide accurate answers for standard questions across all support areas. If a question needs to be transferred to a certain department, ensure that relevant information is collected and passed on to that department;
• Open all mail, scan, and distribute to proper channels, people, and/or Teams sites
• Scan checks into appropriate Association bank accounts;
• Manage email and central ticketing system. Provide first point of contact for standard inquiries, ensure requests are routed to the proper department if the question requires a department’s expertise to answer;
• Enter invoices into the appropriate Association’s accounts payable, ensuring accuracy of data entry
• Assist with recording deposits into appropriate Association’s owner receivable accounts. Coordinate with accounting team to clear any issues or discrepancies
• Assist with completing month-end tasks, including bank reconciliations, billings, etc.;
• Return requests for escrow demands / payoffs in timely fashion;
• Respond to Condominium certification document requests;
• Set up all new owner accounts in Suncadia HOA databases from title company documents and resale payments;
• Monitor janitorial vendor performance for cleanliness and organization of Community Associations and Community Services buildings;
• Prepare reports, establish, and maintain comprehensive and confidential files, take, and publish minutes and other records, as needed;
• Develops and types dictation and/or written correspondence;
• Responds to routine and non-routine external correspondence;
• Assists in the maintenance and updating of the Community Associations websites and weekly email newsletter;
• Arrange, coordinate, and attend meetings for staff, safety, Boards, Annual Member, Committees, and other work groups; as needed;
• Maintains and organizes all administrative supplies and assets;
• Arrange and coordinate interviews and vendor meetings, as needed;
• Assists Director with creation of Board meeting packets and minutes;
• Acts as liaison with other departments and owner committees;
• Other duties and assignments as directed.

• Ability to perform a wide variety of complex and confidential administrative duties using own initiative and independent judgment;
• Administrative experience in Office Management and/or Executive Assistant role;
• Associate degree or higher preferred; experience may be considered in lieu of degree;
• Ability to make decisions and act independently;
• Strong communications and liaison skills, oral and written, to all levels of management, subordinates, contractors, other agencies, outside consultants, community groups and individuals, and others;
• Advanced computer knowledge with Windows, Microsoft Word, Outlook; Excel; Publisher; and PowerPoint.
• Strong organizational skills and administrative abilities.

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