The Front Desk supervisor provides exceptional service to both internal and external guests. In this role you will be responsible to assist in providing leadership, guidance, and support to the front desk team in the areas of guest service, training, scheduling, and performance management for the overall successful day-to-day operation of the hotel. You are often the first point of contact for guests and you are responsible for creating an excellent and memorable first impression. The Front Desk Supervisor is fully committed to ensuring that all procedures are performed to the department and property standards and serve as an ambassador for the Lake Nona Wave Hotel.
At CoralTree Hospitality, we're committed to enriching your career and life experiences through unparalleled benefits that support your personal and professional growth. Joining the CoralTree team means gaining access to an exceptional benefits package designed with you in mind. Join us and discover a workplace where your contributions are valued and rewarded every day.
- Explore Freely: Immerse yourself in our Team Member Travel Program, where you'll enjoy complimentary and discounted stays at CoralTree Hospitality properties, allowing you to explore new destinations effortlessly.
- Share the Experience: Enjoy UNLIMITED Friends and Family discounted rates, creating unforgettable memories together.
- Comprehensive Health Coverage: Take charge of your well-being through our pre-tax flexible benefit plan, covering healthcare and dependent care expenses, tailored to your needs. Our comprehensive medical, dental, vision, life, and disability benefits, including pet insurance ensures peace of mind for you, your family, and your furry companions.
- Build for the Future: Plan for tomorrow with our 401(k) plan, complete with a company match, empowering you to build financial security.
- Support When You Need It: Navigate life's challenges with confidence through our Employee Assistance Program, providing support when you need it most.
- Enriched Lifestyle: Enjoy a balanced lifestyle with paid vacation, sick days, and holidays, giving you time to recharge and celebrate with loved ones.
- Exclusive Discounts: Access team member discounts from top industry brands in travel, entertainment, and retail, including Apple, Live Nation, Samsung, Hertz, and more, making every day a little more extraordinary.
As a member of the Lake Nona Wave Hotel team, you'll also benefit from:
- Enhanced Wellness: Benefit from special rates at the Lake Nona Performance Club, enhancing your wellness journey.
- Culinary Delights: Indulge in discounts at Tavistock Group Restaurants, savoring culinary experiences at exceptional value.
- Complimentary, Convenience, and Comfort: Receive team member meals, uniforms, and parking, ensuring convenience and comfort during your workday.