The Cocktail Server will be responsible of serving food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner.
Responsibilities
Take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service.Control guest checks and secure proper payment.
Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor.
Maintain proper condition and cleanliness of dining areas and servicing equipmentWork in a cooperative and friendly manner with fellow employees, set a positive example.
Provide the highest level of guest service to the hotel’s clients.
Maintain professional attire and personal hygiene.
Maintain a clean, neat and orderly work area.
Read, understand and follow all policies, procedures and practices as stated in the Employee Handbook.
Implement the hotel’s safety and emergency policies and procedures (i.e. evacuation, first aid, etc.) to include removing all safety hazards, following company’s OSHA program, safe lifting techniques.
Promptly report substandard (unsafe) conditions to Supervisor.
Promptly report accidents, injuries, property damage or loss to Supervisor.
Inform management promptly of any work-related problems or guest complaints.
Promote the hotel through goodwill, courtesy and a positive attitude.
Attend all scheduled training classes and meetings.
Continue to learn and grow in your position.
Perform any reasonable request as assigned or directed by management.
Provide for a safe work environment by following all safety and security procedures and rules.
Assist person(s) with a disability.
Comply with all applicable federal, state and local laws ordinances as they apply to the hotel, guest and employees.
Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel including; nights, weekends and holidays.
#WestinWoodlands
Qualifications
High school or equivalent education preferred.
Two years of experience as food server in full service restaurant is required.
Marriott or similar branded, full service hotel experience preferred.