The Night Audit Manager on Duty position will provide friendly, efficient, and hospitable service at the front desk, including check-in and check-out service for our late-night arrivals and early morning departures. This position will run the night audit process through the property management software, complete tasks for various departments including housekeeping, property management and maintenance. 

• Provide exceptional guest service in a positive and clear speaking voice  

• Listen attentively to understand requests 

• Verify and swipe credit cards for authorization using electronic acceptance methods 

• Handle cash, make change and balance an assigned house bank 

• Post charges to guest rooms and/or house accounts as needed 

• Retrieve messages, mail, and facsimiles for guests as requested. Research and perform revenue audit function 

• Upon completion of audit, input information into general ledger system 

• File paid invoices in night audit packs 

• Research and respond to charge inquiries on a timely basis 

• Send copies of guest folios on a timely basis via fax or mail 

•  File registration cards in suite number order. Notify guests of incoming faxes using the message function on the computer. 

• Experience working at the Front Office in a Hotel and Night Audit experience is preferred 

• High school graduate or equivalent 

• Fluency in job related English, both verbal and non-verbal, bi-lingual preferred 

• Provide legible communication and directions 

•  Compute basic mathematical calculations (add, subtract, multiply and divide numbers). 

• Must be able to work nights, shift begins at 11PM and ends at 7AM