The Bilingual Human Resources Administrative Assistant provides assistance with and facilitates human resource processes at The Woodlands Resort.   This role assists associates with HR related questions and matters; and provides administrative support to the human resource function as needed including record keeping, file maintenance and HRIS  entry.

• Performs customer service functions by answering associates requests and questions in a timely and thorough manner.
• Assist with benefit enrollment/questions
• Posts hourly positions
• Submits applications to the hiring manager
• Launches and completes New Hire Onboarding for hourly associates 
• Completes Forms I-9, verifies I-9 documentation 
• Assists with new-hire packets to include background checks and pre-employment.
• Assists with Orientation to include tour of resort
• Conducts audits of  TABC, SafeServ programs and CPR/First Aid certifications  
• Assists with processing new-hire paperwork to include entering status changes and new hires into the HRIS system.
• Assists with processing terminations.
• Makes photocopies, mails, scans and email documents; and performs other clerical functions as needed.
• Prepares new associate files and files documents into appropriate associate files.
• Assists with invoice processing and tracking.
• Tracks the referral program
• Assists Director of Human Resources with special projects such as quarterly associate  recognition and associate appreciation events.
• Keeps Director of Human Resources informed of any problems and unusual matters.
• Working knowledge of federal, state and local laws governing equal employment and civil rights, occupational safety and health, and worker’s compensation. 
• And any other duties assigned.

• Relevant People Services (Human Resources)/ administrative experience preferred
• Prior hotel experience preferred
• Excellent written and verbal communication skills required
• Bi-lingual (English/Spanish)
• Computer proficiency
• Organanizational skills
• Ethical practice and the ability to maintain confidential information
• Able to meet deadlines as necessary
• Able to work in a fast pace environment
• Must be able to work a flexible schedule to include some weekends and evenings when needed.

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