As an Area Sales Manager, you will play a key role in driving group sales for Lake Nona properties. You will actively solicit and manage group inquiries of 10+ guestrooms per night, crafting tailored solutions and building long-lasting client relationships. Your efforts will directly contribute to achieving optimal sales objectives and creating memorable guest experiences.

• Innovative Sales Development: Proactively identify and develop new sales opportunities through prospecting, phone outreach, sales calls, trade shows, and other strategies. Some travel may be required.
• Client Relationship Management: Respond to inquiries and engage with potential clients to establish lasting business relationships.
• Market Awareness: Analyze market trends, competitor strengths, and economic factors to strategically position Lake Nona properties against the competition.
• Property Knowledge: Master the amenities, venues, and services offered to provide tailored recommendations that enhance group experiences.
• Guest-Centric Approach: Anticipate guest needs, respond promptly, and deliver above-and-beyond experiences.
• Operational Execution: Handle the logistics of booked business, including generating proposals, drafting contracts, and maintaining accurate records of sales activities.
• Team Collaboration: Build positive relationships with team members across Lake Nona properties, fostering a culture of collaboration and shared success.
• Site Tours: Conduct engaging property tours, highlighting the unique benefits aligned with clients’ needs.
• Adaptability: Embrace flexibility in a dynamic environment, taking on additional responsibilities as assigned by leadership.

• Experience: Minimum of two years in hotel operations or sales roles required.
• Professionalism: Maintain a positive and professional demeanor.
• Technical Skills: Proficient in Windows-based systems and able to master CRM (TripleSeat) and PMS (Fosse) tools.
• Attention to Detail: Demonstrated accuracy and organizational skills.
• Sales Expertise: Proven ability to build relationships and close sales effectively.
• Communication Skills: Strong verbal and written communication skills are essential.
• Team Collaboration: Capable of working collaboratively with cross-functional teams across multiple properties.
• Adaptability: Effectively manage multiple priorities and deadlines.
• People Skills: Enjoy interacting with others and creating exceptional experiences for guests.

Working Environment & Physical Demands

• Physical Requirements: Must be able to walk, stand, or sit for 6-8 hours daily, lift and carry up to 25 lbs., and use hands and arms for reaching and carrying tasks.
• Vision: Requires close, distance, and peripheral vision.
• Environment: May encounter temperature fluctuations, moderate to high noise levels, and exposure to basic office supply chemicals.

Key Attributes for Success

• Flexibility: Thrive in a fast-paced, dynamic business with shifting priorities.
• Passion for Service: Deliver service that goes beyond expectations.
• Strong Communicator: Fluent in English, with excellent verbal and written communication skills.