You will provide outstanding clerical and administrative support including: computer input, filing, answering telephones, printing reports, maintaining files, and department records. You may provide administrative support to other key executives or departments as needed at The Embassy Suites.

• Enthusiastically maintain positive guest relations at all times.
• Resolve guest complaints quickly, ensuring guest satisfaction.
• Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home.
• Authentically greet all individuals arriving at executive offices and assist with their needs.
• Meticulously maintain appointment calendar as necessary.
• Retrieve and distribute departmental mail and distribute documents to appropriate personnel.
• Maintain confidentiality and security of specified hotel information, correspondence, reports, and files.

• Passion: Strong customer service focus to ensure the best guest experience.
• Skills: Proficient in Microsoft Office products such as Word, Excel, and Publisher.
• Strengths: Enjoy multi-tasking while having an impeccable eye for detail to ensure accuracy and efficiency.
• Experience: Two years of successfully performing administrative duties.
• Communication: Excellent verbal and written communication.
• A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail.
• Must be 18 years or older.

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