Key Responsibilities:
1. Leadership & Staff Management:
- Lead, mentor, and develop a high-performing team of food and beverage managers, chefs, servers, and support staff.
- Foster a culture of excellence, teamwork, and high morale across all food and beverage outlets.
- Oversee recruitment, training, and performance evaluations to ensure consistent service quality and operational efficiency.
2. Refined Dining Operations:
- Manage all aspects of the refined dining experience, ensuring exceptional food quality, service, and presentation.
- Develop and execute seasonal and innovative menus in collaboration with the Executive Chef and General Manager.
- Develop and execute seasonal and innovative beverage program in collaboration with the Executive Chef and General Manager.
- Oversee food and beverage inventory, ordering, and supplier relationships to ensure quality and cost efficiency.
- Maintain and enhance guest satisfaction by monitoring service standards and addressing guest feedback promptly.
3. Banquet & Catering Events:
- Oversee banquet and catering operations for meetings, conferences, weddings, and other events, ensuring seamless execution from planning to completion.
- Coordinate with the sales and marketing teams to develop catering packages and pricing strategies that meet guest needs and maximize revenue.
- Ensure timely and efficient service for large events, maintaining high-quality standards despite large guest numbers.
4. Financial Management:
- Develop and manage food and beverage budgets, ensuring profitability through effective cost control, pricing strategies, and waste reduction.
- Prepare weekly and monthly reports on food and beverage performance, analyzing trends, costs, and opportunities for improvement.
- Monitor and manage financial performance of the food and beverage department, ensuring budget adherence and driving revenue growth.
5. Guest Experience & Quality Control:
- Create memorable dining experiences that exceed guest expectations while maintaining a refined atmosphere.
- Implement and oversee quality control measures to ensure food safety, cleanliness, and service standards.
- Address and resolve guest concerns or complaints in a professional and timely manner, ensuring positive outcomes.
6. Collaboration & Communication:
- Work closely with hotel management to align food and beverage offerings with the overall brand vision and marketing strategies.
- Collaborate with other departments such as sales, marketing, and housekeeping to ensure smooth operations across the hotel.
- Communicate effectively with staff, providing clear expectations and fostering a positive work environment
Compensation:
- Competitive salary based on experience
- Benefits including group medical, dental, vision, life, and disability benefits.
- Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
- Paid time off/sick time.
- Performance-based bonuses.
- Participation in a 401(k) plan with a company match.
- Monthly cellphone reimbursement (a pre-determined fixed amount each month)
- Complimentary team member meals.
- Complimentary room nights at CoralTree Hospitality managed properties.
- An employee assistance program.
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About Magnolia Hotel Omaha is a premier luxury hotel offering refined dining, world-class service, and exceptional experiences to guests. As a leader in the hospitality industry, we pride ourselves on delivering excellence in every aspect of our operation, ensuring that each guest enjoys an unforgettable stay. Join our dedicated team and be part of an exciting journey in hospitality excellence!
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