To provide the best service possible to our guests and to seek moments to be extraordinary in what we do.

• Set up food runner station according to Terranea’s standards
• Accurately reads tickets for special preparations/allergies
• Run food orders from kitchen to guest’s seat
• Consistently keep the pool organized and clean
• Help pick up soiled plates and beverages, and place into bus tubs
• Ensure full bus tubs get brought back into service area
• Maintain cleanliness of work areas, storage, towels, throughout the day
• Complete closing duties, including requisitioning items
• Ensure uniform and personal appearance are clean and professional
• Acknowledge all guests according to company standards
• Anticipate and address guests` service needs
• Speak with team members and guests using clear and professional language
• Ensure adherence to quality expectations and standards
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
• Perform other reasonable job duties as requested by Supervisors

Additional Duties & Responsibilities:

• Adhere to departmental policies and procedures
• Effectively communicate with peers, management, line and front of the house employees
• Be responsible for the cleanliness of the immediate work area as well as the general property
• Be courteous to all guests and coworkers

• Energetic, enthusiastic and motivational individual
• Must be able to speak and comprehend English
• Ability to implement and uphold service standards
• Ability to work under variable temperature conditions (or extreme heat or cold).
• Ability to prioritize and organize work assignments
• Ability to interact with all associates and guests of the resort
• Must be able to stand or walk for long periods of time

Experience, Education, & Licensure:

• High School diploma preferred
• Must possess valid Food Handler’s card

Compensation

Base Pay Start Rate: $16.50/ hr