The Spa Director is responsible for the overall daily operational function and management of the Spa. These responsibilities include but are not limited to direct personnel management, departmental budget/forecasting, property/asset management, and ensures compliance of regulatory matters specific to the Spa. The Spa Director demonstrates motivational leadership throughout the Spa and Hotel to maximize guest and team satisfaction.
Salary Range $90,000/year - $100,000/year
Responsible for all phases of Spa services, cost control, and personnel. Collaborates with related departments to communicate services, procedures, and specials in a fiscally responsible and professional manner. Ensure compliance with all state and federal safety regulations as it pertains to the equipment and materials used in the Spa. Recruits, supervises, and retains Spa associates. Conducts employee performance evaluations and exercises disciplinary action. Develops technical, operational, and safety training for employees to ensure that staff is working within OSHA, company safety, state, and federal guidelines for safe working conditions. Maintains thorough and accurate records and completes all required departmental reporting. Develops guest spa packages and special membership promotions and packages. Assists in promoting and marketing the Spa to hotel guests.
Three (3) to Four (4) years previous spa management experience preferred, preferably in a luxury resort. Experience in supervising and administering sales and marketing and/or spa operations. Must have excellent written and verbal communication skills. Industry certifications a plus.
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