The Nellie’s Restaurant Supervisor will assist in providing oversight and management to Nellies Restaurant and Bar. They will assist in support in with the training, retention and adherence to service and quality standards of all staff to ensure excellent service. The Supervisor will be responsible for maintaining high guest satisfaction in all outlets to drive positive Revinate comments.

This job will start on 05/04/2025

There's no place like Suncadia.

A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more. 

Salary: $20.00

Why join our team?

It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Suncadia. There’s no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team.

• Benefits: Full-time employees are eligible for medical, dental, vision, 401k (with a company match!) benefits, and more
• Perks: Enjoy free golf, discounts on resort retail and food & beverage, and more!
• A Balanced Life: Full-time team members are eligible for 2-weeks of PTO and holiday pay in their first year
• Travel is good for the soul: Experience destinations around the country with team member hotel discounts
• Growth: Opportunities for internal career growth and expansion
• Celebrate: Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament
• Be Part of the Magic: Trust us, seeing a first-time guest take in our Cascade views never gets old

*Some benefits may vary based on job status

• Work in conjunction with the Nelson Farm Pool Facilities Manager to insure outstanding customer service and profitability within the Restaurant operations daily.
• Comply with all Liquor and Labor regulations.
• Responsible for reinforcement of department and company standards through training including all Suncadia policies, procedures and safety regulations.
• Responsible for understanding POS system, updating changes and training staff in its use.
• Responsible for the correct administration and supervision of restaurant reservations.
• Responsible for the proper use of supplies, materials, and equipment.
• Assists in the development and execution of new promotions, events, etc.
• Responsible for the service standards of the Nellie’s Restaurant and Bar
• Maintains strong knowledge of hospitality trends, especially in food & beverage
• Monitors Revinate scores, shares with team and ensures service standards are met
• Assists with scheduling and payroll for all outlets Adjust daily staffing levels as appropriate
• Provides prompt follow-up to all guest concerns
• Touches tables to strengthen guest/member relations
• Assists in managing Outlet F&B storage
• Works closely with purchasing to ensure proper cost control and quality product
• Resolves guest issues promptly and with great care and effectiveness
• Performs other duties as assigned

• Must be a United States citizen or possess a valid work permit.

• Must be 21 years of age or older.

• Must obtain a MAST and Food Handler’s 14 days of beginning employment.

• Must be able to read, write and speak English.

• Ability to work a flexible schedule that may include evenings, weekends and holidays.

• Must be able to work Memorial Day Weekend, 4th of July Weekend, and Labor Day Weekend

• GED/High School Diploma required; College degree preferred.

• At least three years of fine dining food and beverage experience preferred.

• Must be knowledgeable in wine and wine service.

• Thorough knowledge of cuisine and working knowledge of food preparation, dining room etiquette, service requirements, supervision, administration, and cost control.

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