South Florida’s beacon of hospitality, Pier Sixty-Six Resort is returning to Fort Lauderdale with an opening in 2025. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave will be home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches resulting in extraordinary experiences. The Resort will assemble over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and wellbeing. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you. 

We currently have an opportunity for a well-rounded and seasoned Event Concierge to join our Pier Sixty-Six Resort Banquet Team! The Event Concierge will focus on the group guest experience toward excellence.

Reporting to the Director of Banquet, this role will be responsible for leading the operation with passion and creativity, ensuring exceptional five-star service.  This role will require to be the on-site meeting contact. This position is highly visible and the central point for handling and addressing special needs or requests for in house groups.

• Assist Convention Services and Catering Managers as the onsite liaison between Meeting Planner and operational departments
• Communication with other Event Concierge team and Managers to ensure seamless experience
• Basic knowledge of hotel departments and purpose in fulfilling guests needs
• Manage and assist all aspects of hotel events to include day to day coordination
• During meetings and conferences, will ensure arrangements are to specifications and ensuring satisfaction by creating memorable experiences
• Being proactive in problem resolution, keeping clients advised on status of events and functions, including items pending that need follow up
• Multi-task and prioritize multiple requests and information; time management skills are necessary
• Utilize software for generation of necessary documents and changes as needed
• Detailed knowledge of the hotel meeting space, group dynamics and event details
• Special projects as assigned by Department Manager
• Attends daily Banquet Event Order meetings and weekly resume meetings as needed
• Recommends special outside services when required
• Coordinates and attends pre-convention meetings prior to conference when scheduled
• Overseeing the setup, replenishment, and presentation of buffet stations, ensuring food quality, variety, and visual appeal.
• Monitoring food safety and sanitation practices, ensuring compliance with health regulations and resort standards.
• Collecting and analyzing guest feedback to continuously improve the experience and address any issues promptly.
• Supporting the planning and execution of special events or group bookings, ensuring a seamless experience for guests.

Our ideal, Event Concierge candidate will have:

• Excellent communication skills and a strong, innovative mindset.
• Applicants are required to have at least 2 to 3 years' experience.
• Must possess valid Food Handler’s card.
• Knowledge of Forbes service standards
• Ability to work a flexible schedule that may include evenings, weekends, and holidays.
• Wine and spirit knowledge and service training knowledge.
• Previous catering, convention services, meeting planning experience preferred. Prefer operations/administrative experience in hotels, with banquet operation knowledge. One plus years’ experience in face-to-face customer service role required
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone
• Ability to work well under pressure, dealing with many guest requests/questions within a short period of time
• Developed computer proficiencies, Delphi experience a plus

As a valued member of the CoralTree team, you will receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at Coral Tree Hospitality managed properties

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort