This position is responsible for ensuring a clean, safe, and fun environment for guests at the pool. In this position you would be providing excellent customer service and assist in maintaining the cleanliness standards, appearance of the pool and surrounding areas.
At CoralTree Hospitality, we're committed to enriching your career and life experiences through unparalleled benefits that support your personal and professional growth. Joining the CoralTree team means gaining access to an exceptional benefits package designed with you in mind. Join us and discover a workplace where your contributions are valued and rewarded every day.
As a member of the Lake Nona Wave Hotel team, you'll also benefit from:
Greet all guests promptly and in a friendly manner. Attend to the pool-related needs including, but not limited to, retrieving fresh towels, relocating chairs and/or umbrellas, and issuing recreational equipment. Arrange and clean pool furniture and umbrellas in a neat and visually appealing order, specific to the property procedures throughout all pool areas during each shift. Monitor the use equipment and facilities and report hazards immediately.
• Sets up umbrellas, loungers, and other pool furniture.
• Ensures that the swimming pool, furniture, and facilities are clean and safe.
• Welcomes guests and ensuring their safety and comfort.
• Provides guests with towels, shade, refreshments, and attending to their requests.
• Clears used towels, glasses, and trash.
• Enforces safety protocols as set out by the hotel.
• Monitors the activity of guests and ensuring their safety.
• Reports any damages or incidences to the supervisor.
• Manages the swimming pool cleaning schedule and performing daily inspections.
• High School diploma or GED equivalent.
• At least one year's experience in the hospitality industry.
• Recent First Aid and CPR certification.
• Excellent verbal communication and customer service skills.
• Physically able to perform the functions of the job, good swimming abilities, and able to perform physical labor in harsh weather conditions.
• Ability to move and lift heavy furniture and equipment.
• Good time management and organizational skills.
• Knowledge of pool equipment and safety measures.
• Consistent professional appearance and pleasant demeanor.
• Willingness to work on weekends, holidays, and after hours.
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