The IT Technician is responsible for assisting IT Director in providing an exceptional quality network/computer environment to all associates of this fast paced resort community environment.

Salary: $21.00

There's no place like Suncadia.

A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more. 

Why join our team?

It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Suncadia. There’s no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team.

• Benefits: Full-time employees are eligible for medical, dental, vision, 401k (with a company match!) benefits, and more
• Perks: Enjoy free golf, discounts on resort retail and food & beverage, and more!
• A Balanced Life: Full-time team members are eligible for 2-weeks of PTO and holiday pay in their first year
• Travel is good for the soul: Experience destinations around the country with team member hotel discounts
• Growth: Opportunities for internal career growth and expansion
• Celebrate: Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament
• Be Part of the Magic: Trust us, seeing a first-time guest take in our Cascade views never gets old

*Some benefits may vary based on job status

• Provide Technical support for the Suncadia internal telephone systems
• Setup, maintain, and troubleshoot computer hardware
• Maintain accurate documentation of all Suncadia internal IT systems
• Provide both phone and on-site help desk support to end users
• Provide technical support for network and local printers and multifunction devices
• Install, configure, and troubleshoot desktop software applications
• Work with technical support vendors to resolve server based application issues
• Setup new user logon and email accounts
• Provide on-call weekend and night help desk support occasionally
• Participate as a valuable member of the IT department
• Follow all IT policies and procedures established in conjunction with IT Director
• Perform other duties as assigned

• Ability to work a flexible schedule that may include evenings, weekends and holidays
• Valid Driver's License
• Demonstrated ability to troubleshoot and solve IT issues
• Ability to work independently while managing time and competing priorities in a fast paced resort environment
• Quality written and verbal communication skills
• Deliver consistent service to all users of differing skill levels and requirements

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