The Taproom Restaurant Supervisor is responsible for supervision of functions of the department while providing excellent customer service, and actively contributing to the department requirements and standards.

Major areas of responsibility/ management include, but are not limited to:

• Assisting the Department Manager in the development, implementation and maintenance of The Eddy Taproom & Hotel quality service standards
• Ensuring food and beverages are being served in a professional and timely manner
• Monitoring set up and maintenance of department to ensure all side work is complete
• Interacting with guests to ensure a positive guest experience; attending daily pre-meal meetings
• Conducting ongoing service training of department associates and assisting in the completion of daily shift reports

Qualifications:

• Minimum of two years’ experience in customer service
• Minimum of two years’ experience in Food and Beverage
• Excellent telephone etiquette
• Exceptional guest recovery skills
• Enjoy interacting with people in a fast paced environment
• Excellent organizational and time management skills
• Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook
• Must possess a positive attitude
• Must be willing to participate in a learning environment
• Must integrate company values throughout all interactions
• Must be able to quickly adapt to effectively using new software products
• Must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands
• College degree preferred
• Minimum of one-year experience in a food and beverage supervisory

PHYSICAL REQUIREMENTS

• Must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift up to 15-40 lbs. on a regular and continuing basis. Must be able to walk, stand, sit, bend, stoop, squat and stretch to fulfill tasks. Must have finger dexterity to be able to operate office equipment.

Hourly wage: $24.00 - $25.00hr

We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match! 

• This position is available until 03/31/2025 or until filled.