As a PBX Resort Operartor, you'll answer phone calls in a courteous and pleasant manner and refer guests to the correct extensions. With a pleasant and can-do attitude you'll address guest concerns in a friendly and warm manner.

 Salary: $18.50

There's no place like Suncadia.

A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more. 

Why join our team?

It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Suncadia. There’s no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team.

• Benefits: Full-time employees are eligible for medical, dental, vision, 401k (with a company match!) benefits, and more
• Perks: Enjoy free golf, discounts on resort retail and food & beverage, and more!
• A Balanced Life: Full-time team members are eligible for 2-weeks of PTO and holiday pay in their first year
• Travel is good for the soul: Experience destinations around the country with team member hotel discounts
• Growth: Opportunities for internal career growth and expansion
• Celebrate: Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament
• Be Part of the Magic: Trust us, seeing a first-time guest take in our Cascade views never gets old

*Some benefits may vary based on job classification

• Answering and referring phone calls on the main switchboard;
• Courteous, timely and accurate when transferring calls, relaying messages and giving information to guests;
• Receive and send guest faxes;
• Photocopying;
• Comply with Suncadia dress code and grooming policy;
• Process guestroom reservations into Springer Miller during reservations office off-hours;
• Absorb, understand and continually communicate Suncadia events and activities to guests;
• Support Front Desk operations with physical coverage as needed;
• Other duties as assigned.

• Must be 18 years of age or older;
• Ability to work well with others and function well in fast paced environment;
• Able to communicate well with staff and customers;
• Able to work flexible hours and days;
• Knowledge of property-wide facilities and services;
• Possess excellent telephone and organizational skills.

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