The Housekeeping Aide is responsible for responding to the needs of housekeepers, management, and dispatch. The Housekeeping Aide must follow the required procedures for handling, cleaning, disposing, or moving of objects/materials. They will assist with the removal of dirty linens as well as assist with stocking linens, making beds, stocking supplies and picking up debris around the outside grounds of properties. They will assist in maintaining the AAA Four Diamond Standards

The Housekeeping Aide will always conduct themselves in a manner which supports the Core Values of Sunriver Resort: Trust, Open & Honest Communication, and Commitment. The Housekeeping Aide shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!

• Efficiently strip, stock and make beds in assigned units to Sunriver Resort standards
• Wipes down outdoor patio furniture and sweeps patio area off
• Checks exterior for trash and trash enclosures; picks up any loose trash and reports full bins
• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor.
• Acts with responsibility towards all company property, supplies and equipment
• Maintains effective organization, layout, cleanliness, security, upkeep of all storage closets and facilities
• Keeps accurate and legible records of all services
• Follows Sunriver Resort Key/Pin Policy
• Follow Sunriver Resort COVID policies while on property
• Helps maintain a clean and safe working environment in the housekeeping department
• Always maintains a professional appearance, demeanor and attitude. Follows all Sunriver Resort dress code standards
• Communicates all pertinent information to the housekeeping team
• Reports to work on time and according to posted schedule, maintains accurate time records and follows proper standards for issuance of rooms
• Remains alert, courteous and helpful to resort staff, guests and colleagues at all times.
• Performs other duties as assigned 

• High school diploma or equivalent preferred
• Prior hospitality experience preferred
• Prior houseman experience preferred
• One year of customer service experience required
• Must be able to accurately follow instructions, both verbally and written
• Must possesses excellent communication skills
• Must be professional in appearance and demeanor
• Must be able to work under pressure
• Must be able to work in a fast paced environment
• Must have excellent listening skills
• Must always ensure a teamwork environment
• Must have basic knowledge of chemicals and their uses
• Must have a passion for creating an exceptional experience for all guests
• Must be able to work in a variety of weather conditions (rain, wind, snow, heat);
• Must be able to walk, climb into and out of a vehicle frequently, with occasional stair climbing.
• Must be able to repetitively lift, push, pull & carry up to 15 lbs, frequently up to 25 lbs and occasionally up to 75 lbs;
• Must be able to twist, bend and squat frequently;  kneel or crawl occasionally
• Must be able to perform repetitive hand & arm movements, pushing and pulling and simple grasping frequently; squeezing, overhead reaching & fine manipulation occasionally.