This position's primary responsibilities are assisting in the management of operational projects as detailed below and carrying out the directives of the Board as assigned by the Director of Operations. This position will report to the Director of Operations (DoO) and may also have interactions with the Board of Directors; Kittitas Conservation Trust; Kittitas Conservation District; Development and Water Department; contract vendors; and Association property owners as defined by policy and as applicable per project.

Salary: $32.00-$35.00

There's no place like Suncadia.

A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more. 

Why join our team?

It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Suncadia. There’s no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team.

• Benefits: Full-time employees are eligible for medical, dental, vision, 401k (with a company match!) benefits, and more
• Perks: Enjoy free golf, discounts on resort retail and food & beverage, and more!
• A Balanced Life: Full-time team members are eligible for 2-weeks of PTO and holiday pay in their first year
• Travel is good for the soul: Experience destinations around the country with team member hotel discounts
• Growth: Opportunities for internal career growth and expansion
• Celebrate: Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament
• Be Part of the Magic: Trust us, seeing a first-time guest take in our Cascade views never gets old

*Some benefits may vary based on job classification

 Communication:

• Timely and complete communication of project statuses to Director of Operations, Community Association Management, and Community Services and other impacted entities.
• Attend regular meetings with Director of Operations, annual Association meetings, and board meetings.
• Plan and manage various owner workshops as requested.

 Financial:

• Assist in the Processing of Operation’s invoices to the correct Association, corporate entity or individual account in a timely manner and track expenses in Operation’s checkbook.
• Assist in ensuring that all contracts, bids and invoices are addressed to the proper entity.
• Assist Director of Operations in creating annual Associations and Management Company budgets and quarterly reconciliation of expenses.
• Requests for any unbudgeted expense must be accompanied by a reason why it is needed and/or a ROI (Return on Investment) analysis.
• Assist in maintaining and updating all assets within the Association reserve studies program.
• Annually assist in the preparation of a preventative maintenance schedule for all Association assets and structures prior to budget preparation.
• Assist in the development of a system to update the Director of Operations of status of this schedule in a timely and proactive manner.
• Assist in overseeing contractors for non-contractual services as directed.

 Recreation Management:

• Annually assist in preparing a preventative maintenance schedule for all park equipment and structures.
• Assist in preparing and maintaining a recreation equipment inventory. Assist in requesting additions and replacement needs prior to annual budget preparation. 
• Assist in ensuring that all park equipment and structures are well maintained per PM schedule and Snapfix work order follow up.
• Assist in oversee the Community Services personnel in relation to their park recreation role.
• Assist in developing policies and procedures for park recreation staff. Review with Director of Operations prior to implementation.
• Assist with coordinating the scheduling of park recreation staff with the Director of Operations.
• Assist with the oversight Application for recreation area use.
• Assist with the development and oversight of a calendar for park use.
• Assist with communicating agreement and schedules with park recreation staff and Community Services.

 General Operations Management:

• Conduct weekly site tours (with Director of Operations if possible)
• Assist with maintaining Firewise® certification and provide information for posting on the Association website.
• Assist with oversight of noxious weed management, keeping maps and records updated.
• Assist with scheduling and oversight maintenance of Association Assets at a Resort Quality Standard taking great care to allocate expenses according to ownership, which include: Street Lights Storm Drainage Systems Roadways Signage Parks Bicycle Trails Lakes & Streams Solid Waste Station including recycling Managed & natural open space areas

 Organizational Effectiveness:

• Become efficient with the use of the Snapfix Work Order program.
• Contribute to short and long-term organizational planning and strategy as a member of the management team.
• Improve operational systems, processes and policies in support of Association’s mission; management reporting, information flow, and organizational planning.
• Play a significant role in long-term planning in support of Board adopted policies.

• Excellent computer skills and proficient in Excel, Word, Outlook

• Excellent communication skills both verbal and written.

• Knowledge of contract management and knowledge and experience in organizational effectiveness and operations management, implementing best practices.

• Demonstrated leadership and vision in managing personnel and major projects or initiatives.

• Excellent interpersonal skills, a collaborative management style, and commitment to get the job done.

• A demonstrated commitment to high professional ethical standards and a diverse workplace.

• Knowledge of community association management.

• Excel at operating in a fast pace, community environment, multi-tasking with all associations and departments within the community and outside agencies.

• Ability to delegate responsibilities effectively.

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