The Finance Department works as a team to ensure procedures and controls are in place to accurately report financial results, safeguard Hotel assets, and provide exceptional service to internal and external customers.  In your role you will be responsible for ensuring that AR processes and services meet or exceed our standards through the supervision of the AR team, prompt customer billing and payments, balancing and reconciliation of cash deposits, and processing customer billing inquiries and statements.  In all these activities your dedication to accuracy and exemplary service will represent the Finance Department well within the Seaport Hotel as well as to our clients and customers.  Accuracy, controls, and timeliness are all key factors in your success and that of the Finance Team.

The Accounts Receivable Supervisor reports to the AR Manager who reports to the VP of Finance.  The Accounts Receivable Supervisor regularly interacts with the Finance Department, Customers, Sales, Front Desk, Reservations, and Management at the Seaport Hotel.

Schedule Requirements

This position is primarily Monday through Friday during regular office hours, although additional hours may be necessary based on business needs.

Key Reponsibilities

• Generate/Review A/R Group Billings                                    
• Daily Expedia Invoicing                                                          
• Review Accounts Receivable Aging                                       
• Disputes and Chargebacks                                                    
• Collection Calls / Emails                                                                   
• Credit Card Inquiries / Reconciliation                                   
• Customer Inquiries by Phones and Emails                            
• Supervision / Daily Management of AR team                       
• Submitting Third Party Invoices.                                                        
• Any Other Duties or projects as assigned  

Required Job Knowledge and Skills

1. Hotel or Accounting experiences preferred.
2. Proficient computer skills (Excel, Word and Opera)
3. Supervisory Experience

Education:

• College degree a plus

Language Skills:

• Fluency of the English language is required (read, write, speak)
• Must be able to listen to, read and/or write instructions, memos, short correspondences and messages.

This job description in no way states or implies that these are the only duties to be performed by the person occupying this position.  The person in this position will be required to perform any other job related duties assigned by their supervisor.