Are you ready to help shape the future of travel and hospitality? CoralTree is seeking an energetic Front Desk Agent to join our dynamic team at The Islands of Islamorada. As the Front Desk Agent, you'll play a key role in bringing our vision to life by creating distinctively different and authentic experiences for our guests. We're looking for someone who shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with our communities

• Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day.
• Create memorable experiences with a warm, welcoming personality that can relate to guests and associates.
• Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
• Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home.
• Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met.
• Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency.

• Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
• Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences.
• People Person. The best part of serving others is creating guest experiences that go beyond the expected.
• Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing.
• A qualified applicant is a “people person” who is flexible with their schedule (available to work day, night, weekends and holidays), loves to serve others, and knows how to multi-task while ensuring accuracy.

Physical Requirements and Working Conditions:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Must be capable of walking or standing 50% or more of a normal 8-hour work shift.
• Must be capable of carrying, and lifting. pushing or pulling up to 30lbs.
• Must be capable of answering phones and using a computer.
• While performing the duties of this job, the employee will be exposed to the indoor working environment.

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• An employee assistance program.
• Participation in a 401(k) plan with a company match.
• Team member complimentary room night program.

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

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