Black Desert Resort and Red Mountain Resort, located in the majestic landscape of Southern Utah, offer unforgettable luxury and adventure experiences surrounded by breathtaking red rock vistas. From championship golf and world-class spas to guided hikes, UTV excursions, pickleball, and water park experiences, the resorts provide guests with endless recreation and wellness opportunities. Together, these destinations foster an environment of luxury, activity, and exploration.

Job Summary:

The Complex Director of Recreation & Outdoor Experiences is responsible for the strategic leadership, development, and daily management of all recreation-related departments and programming across both Black Desert Resort and Red Mountain Resort. This includes overseeing a broad portfolio of operations such as activities & programming, the pickleball complex, water park, guided outdoor adventures (e.g., hiking, UTVs), and resort fitness offerings.

This role plays a pivotal part in shaping the guest experience by providing dynamic, safe, and enriching recreation opportunities while collaborating with internal departments such as Membership, Rooms, Engineering, and Food & Beverage. The Director will lead cross-functional teams and innovate programming that aligns with the resorts' luxury and wellness-driven brand values.

Job Specifications:

Onsite: Black Desert Resort & Red Mountain Resort
Shift & Schedule Availability: Full-Time / Year-Round
Pay Range: $120,000 – $150,000/year This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Why Join Us:

• Leadership Role in Luxury Recreation: Help shape the premier resort experience in the Southwest.
• Comprehensive Benefits: Health insurance, 401(k) with company match, flexible time off, employee dining room, wellness programs, and discounted stays.
• Adventure-Driven Culture: Work alongside a passionate team in outdoor recreation and guest experience.

• Provide leadership and strategic oversight of multiple recreation departments including resort activities, pickleball complex, water park operations, hiking/adventure programs, and UTV/outdoor excursions.
• Recruit, mentor, and manage recreation managers and team members, ensuring strong leadership across each operational area.
• Develop and implement a diverse calendar of experiences tailored to luxury guests, families, members, and group business.
• Partner with Membership, F&B, Rooms, and Engineering teams to support shared activations, events, and facility coordination.
• Manage department budgets, payroll, labor costs, and supply ordering across all recreation operations.
• Ensure all safety, liability, and regulatory requirements are met across adventure programming and water-related facilities.
• Maintain high guest satisfaction by monitoring feedback, implementing service recovery strategies, and upholding resort standards.
• Oversee vendor relationships, licensing agreements, and third-party outfitter coordination as needed.
• Support marketing initiatives by collaborating on promotions and storytelling around resort recreation offerings.
• Foster a culture of safety, innovation, and continuous improvement across all departments.

• Minimum 5–7 years of experience in recreation, hospitality, or adventure resort leadership.
• Proven track record in managing complex, multi-outlet recreation operations.
• Experience overseeing water-based programming, fitness/athletics, or adventure tourism highly preferred.
• Knowledge of OSHA safety requirements, liability waivers, and outdoor activity best practices.
• Excellent interpersonal, organizational, and communication skills.
• Ability to develop strong working relationships across departments and with guests.

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