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The Guest Services Manager is a hands-on leader responsible for delivering exceptional guest experiences while actively supporting the daily operation of the Guest Services department. This role balances frontline leadership with administrative responsibilities, ensuring smooth execution of arrivals, departures, and in-house guest needs.
Reporting to the Director of Guest Services, the Guest Services Manager directly supervises Guest Services Representatives, Concierge,...
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Scope of Position
The Public Space Attendant is responsible for maintaining the hotel’s public spaces—including lobbies, restrooms, entrances, and the building perimeter—in a clean and orderly manner. This role requires strong attention to detail and the ability to work independently while delivering proactive, high-quality service. Public Space Attendants have frequent guest interaction and must consistently provide courteous and professional assistance. Typically scheduled in teams of two, close coordination is essential to ensure smooth workflow and an...
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Scope of Position
As a Valet attendant, you are a first and last impression for our guests. Your role is to deliver exceptional service while safely and efficiently parking guest vehicles. This position reports to the Director of Guest Services.
Schedule Requirements
The operations of Seaport are 24 hours a day 7 days a week, inclusive of all holidays. Therefore, your schedule must be flexible to...
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The Senior Conference Services Manager plays a critical role in the success of Seaport Hotel, serving as the primary liaison between clients and hotel operations for all group and event business. This leader is responsible for cultivating strong client relationships, ensuring contractual compliance, and delivering exceptional, seamless event experiences.
This role partners cross-functionally to coordinate all aspects of group programs, negotiates contract adjustments aligned with business...
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The Room Attendant delivers rooms that meet brand standards for time, product, and placement. This position supports sales activity by quickly and efficiently cleaning and preparing rooms for resale to newly arriving guests. The role ensures consistently clean and fresh accommodations while delivering personalized service and “the unexpected” in guest experience. Reporting to the Floor Supervisor, the Room Attendant is responsible for cleaning and preparing guest rooms and public areas according to established standards of cleanliness and propriety, ensuring guest satisfaction and maximizing revenue.
Schedule Requirements
The position includes morning and afternoon/evening shifts with regular weekend attendance. Holidays are...
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About the Role
Seaport Hotel is seeking a dynamic Conference Services Manager to serve as the key liaison between our clients and hotel operations. In this highly visible role, you’ll manage group events from contract through execution—ensuring every detail is delivered flawlessly while maximizing revenue opportunities and guest satisfaction.
If you thrive in a fast-paced hospitality environment, excel at building relationships, and enjoy bringing events to life, we’d love to meet you.
Why Join Seaport...
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As a Health Club Attendant, you will often be the first to interact with our guests and members, your friendly, professional, and enthusiastic manner directly enhances the value of our service. To succeed you must be fitness-minded, able to anticipate the needs of our guests and members and eager to respond appropriately. Your ability to prioritize and balance multiple tasks combined with your positive interaction with members and guests will ensure our success.
The Health Club Attendant reports to the Health Club Manager.
You will be required to work a preset schedule as set forth by the Health...