As a Reservations Supervisor, you will primarily supervise the reservation functions for the hotel ensuring all reservations are processed in a pleasant, professional, and efficient manner. The Reservations Supervisor is also responsible for ensuring that the reservations team achieves or exceeds weekly, monthly, and quarterly sales targets by monitoring agent reporting. The Reservations Supervisor is to achieve customer satisfaction and room revenue goals while taking guests through the booking process. Assist the reservations manager or front office manager with budgeting, forecasting, and hiring, retaining, and developing reservation and customer service employees.

The Security Officer is responsible for the overall security of hotel guests and assets and is responsible to monitor assigned patrol areas.

You will be a part of the culinary team which masterfully crafts distinctive dishes and cultivates an authentic food experience for our guests. Your food knowledge will be put to the test as you prepare, cook, and garnish meals that are distinct by design, yet true to their place.

This position provides administrative and hands-on support to the Food and Beverage department.

The Night Auditor is an integral part of our Guest Services team. This position will be responsible for posting charges to rooms, handling credit card authorizations, and ensuring guests receive timely copies of their folios. 

The Server Assistant/Food Runner is responsible for working with the expo to assure prompt delivery of the food that is ready in the “hot” and “cold” windows in the kitchen. The Server Assistant/Food Runner is responsible for delivery to the tables in the Food & Beverage Outlet . The Server Assistant/Food Runner and expo work both together and independently to assure that every plate looks correct and to deliver hot/cold food in a timely manner to the guests in all outlets. The Server Assistant/Food Runner together with the service staff is responsible for bringing any additional items the guests need to complete their meal.

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests.  You will be responsible for greeting guests, taking orders, serving food and beverages, and checking on guest satisfaction.  You will use the freedom to go beyond to turn guest interactions into moments of magic.

  Step into the world of Lake Nona Wave Hotel, where luxury meets innovation in the heart of a thriving community. Our hotel is a beacon of modern hospitality, offering guests an unparalleled experience of comfort and style. We pride ourselves on our commitment to excellence, from the finest amenities to our dedicated team who go above and beyond. At Lake Nona Wave Hotel, every stay is an opportunity to experience something extraordinary, a testament to our belief in the power of hospitality to transform.   About the Role: As the Director of Rooms at Lake Nona Wave Hotel, you will be the cornerstone of our guest experience, orchestrating a symphony of impeccable service and operational excellence. Your role is crucial in shaping the impression and satisfaction of our guests, overseeing all aspects of room management from front office operations to housekeeping. You will be the leader who inspires a team of dedicated professionals, driving innovation and setting new benchmarks in luxury hospitality. This position offers the unique opportunity to make a significant impact, ensuring that every guest encounter is a memorable one.  

Provide friendly, efficient, and hospitable service at the front desk. Provide efficient and friendly check in and check out service. Run the night audit process through the PMS system.

You will use your mixologist talent to prepare and serve great alcoholic and non-alcoholic beverages for each guest, every time, all while enjoying the fun that each guest brings.  While mixing and creating, the bartender is responsible for ensuring that all state, federal and property specific policies and procedures are upheld.

Do you have a commitment to excellence in your role each day?   Are you fueled by a genuine passion for hospitality and experienced in luxury hospitality sales?   Do you possess the ability to cultivate lasting relationships within the marketplace, demonstrating a commitment that resonates throughout your career?   Are you a self-managed and self-motivated individual?   Do you inspire energy around you?   We are currently seeking an ideal candidate with a seasoned background in full-service hotel sales, coupled with a track record of active participation in tradeshows and industry events. The successful candidate will be a skilled solicitor and closer, with a foundation in luxury hospitality. Additionally, compatibility with an accomplished, fun, and dynamic team is highly valued. We are better together.   In this role, you will play a crucial part as a member of our team, proactively soliciting and managing inquiries from groups with both room and catering requirements. Your contribution will be pivotal in our ongoing commitment to providing delightful moments and unparalleled guest experiences. You will participate in the continuing effort to deliver distinctively different guest experiences and nurture lasting relationships with our customers with a focus on building long-term, value-based customer relationships that enable achievement of optimum sales objectives.    

As an integral member of the Food & Beverage team, an In-Room Dining Team Member is the support to ensure all areas are maintained clean and organized while assisting in the delivery of IRD and amenities.� In this position you would be providing service and assist in maintaining the appearance of the pool and surrounding areas.�

The Area Accounting Manager will plan and direct the accounting activities of the department.  In this role you will manage the accounting team who is responsible for financial reporting, billing, collections, payroll, and budget preparation. You will recruit and hire accounting and financial staff and conduct performance evaluations among several other job functions.

The Server Assistant/Food Runner is responsible for working with the expo to assure prompt delivery of the food that is ready in the “hot” and “cold” windows in the kitchen. The Server Assistant/Food Runner is responsible for delivery to the tables in the Food & Beverage Outlet . The Server Assistant/Food Runner and expo work both together and independently to assure that every plate looks correct and to deliver hot/cold food in a timely manner to the guests in all outlets. The Server Assistant/Food Runner together with the service staff is responsible for bringing any additional items the guests need to complete their meal.

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests.

Are you ready to help shape the future of travel and hospitality? CoralTree is seeking an Area Director of Finance to join our team in Orlando, supporting a cluster of 5 properties (Lake Nona Wave, Courtyard Lake Nona, Residence Inn Orlando Lake Nona, Springhill Suites Orlando Lake Nona, and Aloft Lake Nona). As the Area Director of Finance, you'll provide daily management of the general ledger positions within the accounting department which includes payroll, income audit and staff accountant. You'll have responsibility for the reconciliation and integrity of the general ledger. In addition, you will manage the preparation of accurate and timely financial reporting, routinely providing financial support and analysis to leadership across the resort.  

You will be an integral part of the team by excelling in consistently providing meeting products to the property’s clients, focusing on proper meeting set-ups, breakdowns, and configurations. This position focuses on creating, maintaining, and improving the customer image of Wave Hotel. This will be conducted through customer service oriented with a positive attitude, openness, willingness to learn, and a desire to be held accountable and contribute to a team’s organizational skills and attention to detail.

This is a floor leader position that assists in the daily operations of the Restaurant, Bar Service, Pool, and In Room Dining to ensure optimum performance, exceptional guest service, and maximum profitability. You will train and motivate staff to provide amazing guest experiences.

GENERAL MAINTENANCE ENGINEER NEEDED!   You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible to respond to guest requests to ensure the safety and comfort of our guests and use the freedom to go beyond to turn those guest interactions into memorable experience. In addition, you will perform general maintenance tasks, complete assigned work orders, and help in the maintenance and repairs of all the areas of the property.

The Lake Nona Wave hotes is looking for an energetic, attentive cocktail server who is committed to providing a high-quality dining experience to our guests. The job responsibilities include speaking with customers, taking drink and food orders, making recommendations, processing payments, and ensuring that guests needs are met and they have an excellent time. You should be a skilled multi-tasker with a passion for customer satisfaction and knowledge of wines, beer, and cocktails. To succeed in this role, you should be friendly, proactive, and efficient. You should be passionate about the food and drinks we serve and create a fun, enjoyable experience for every guest.  You will be an integral member of the team that creates distinctively different and authentic experiences. You will use the freedom to go beyond to deliver happiness.    

The Lake Nona Wave hotes is looking for an energetic, attentive cocktail server who is committed to providing a high-quality dining experience to our guests. The job responsibilities include speaking with customers, taking drink and food orders, making recommendations, processing payments, and ensuring that guests needs are met and they have an excellent time. You should be a skilled multi-tasker with a passion for customer satisfaction and knowledge of wines, beer, and cocktails. To succeed in this role, you should be friendly, proactive, and efficient. You should be passionate about the food and drinks we serve and create a fun, enjoyable experience for every guest.  You will be an integral member of the team that creates distinctively different and authentic experiences. You will use the freedom to go beyond to deliver happiness.    

The Lake Nona Wave Hotel invites you to explore opportunities to push your creativity and be outstanding in a role that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to meeting you!   About the opportunity: The Guest Recognition Ambassador is the primary champion that creates and delivers a comprehensive hotel experience.  You will promote hotel services and amenities as well as connect the guest to local and authentic experiences in the Lake Nona community.  You will facilitate the discovery of hotel amenities by warmly greeting and assisting guests upon arrival.  You will set up custom travel itineraries and make all reservations for in-house guests as well as by contacting guests prior to their arrival.  You will coordinate with other departments to ensure the overall guest experience exceeds expectations. 

In this role you are responsible to directly manage the Guests Recognition department by providing supervision, training, scheduling, and evaluating team member performance, ensuring that all procedures are performed to hotel standards. Focus on pre-arrival coordination with all guests and VIPs.  Secondarily, work closely with the hotel’s Front Office team and valet services to ensure an efficient operation that provides service at a high level.  Elevate departments in all aspects of service as part of ongoing goal to exceed guest service standards. Where necessary, performs the daily responsibilities of the department. 

Are you ready to help shape the future of travel and hospitality? CoralTree is seeking an exceptional General Manager to join our dynamic team at Lake Nona Wave Hotel. As the General Manager, you will oversee all aspects of the hotel's operation, from sales and marketing to engineering and human resources. You will lead the property's executive committee, driving operational excellence and setting the tone for an integrated hospitality experience that consistently delivers distinctive and memorable service. We're looking for someone who shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with our communities.

The stewarding supervisor will be responsible in ensuring a superior standard for all flatware, tableware and kitchen equipment in support of all food areas. In this roler you are responsible to assist the Stewarding Manager to enforce the highest possible cleanliness and hygiene stFinishandards in all food processing facilities, as well as the operating equipment.  You will supervise, plan and coordinate all processes within the Stewarding Department. Together you will lead the efficient operation and performance of the team.  You will assist with directing and overseeing the performance and activities associated with the cleaning and sanitizing of the kitchen facilities and equipment.  The Stewarding Supervisor must have experience in Stewarding and works closely with the banquets, culinary, and the restaurants and bars. This position will lead a team every day in cleanliness, organization, and maintaining equipment. The Supervisor will primarily work p.m. shifts and cover day shifts occasionally.

This position shall strive to provide exceptional service to both internal and external guests at all times. This person will be responsible to assist in providing leadership, guidance, and support to the front desk team in the areas of guest service, training, scheduling, and performance management for the overall successful day-to-day operations. The Front Office Manager often provides the first point of contact for guests and is responsible for creating an excellent, memorable first impression. This position is fully committed to ensuring that all procedures are performed to the department and company standards and serve as an ambassador for the hotel.

You are part of the team that is empowered to provide exceptional cleaning service in all public areas, guest corridors, and other assigned areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, welcoming, and encourage comfort.

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests.  You will be responsible for greeting guests, taking orders, serving food and beverages, and checking on guest satisfaction.  You will use the freedom to go beyond to turn guest interactions into moments of magic.  

The Server Assistant/Food Runner is responsible for working with the expo to assure prompt delivery of the food that is ready in the “hot” and “cold” windows in the kitchen. The Server Assistant/Food Runner is responsible for delivery to the tables in the Food & Beverage Outlet . The Server Assistant/Food Runner and expo work both together and independently to assure that every plate looks correct and to deliver hot/cold food in a timely manner to the guests in all outlets. The Server Assistant/Food Runner together with the service staff is responsible for bringing any additional items the guests need to complete their meal.

Bartenders, or Mixologists, mix and serve alcoholic beverages based on customer requests. You will use your mixologist talent to prepare and serve great alcoholic and non-alcoholic beverages for each guest, every time, all while enjoying the fun that each guest brings.  While mixing and creating, the bartender is responsible for ensuring that all state, federal and property-specific policies, and procedures are upheld.

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests.  You will be responsible for supporting the serving staff, ensuring prompt service, and overseeing dining room cleanliness to ensure guest satisfaction

This position facilitates the smooth service of the bar by assisting and supporting bartenders and servers to ensure prompt service and satisfied guests.

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests.� You will be responsible for greeting and seating guests, overseeing dining room maintenance and monitoring service to ensure guest satisfaction. ��