The VIP Concierge is the main point of contact and support for all VIP clientele at Lake Nona Wave Hotel. This is an individual contributor role that helps facilitate and execute all deliverables for all applicable VIP hotel needs. The VIP Concierge ensures flawless service is provided at all points of contact at the hotel. This role creates a hospitable and professional atmosphere to ensure total guest satisfaction. This position supports the Front Office Welcome team and will have a varying number of direct reporting associates based on the business need. It works directly with the Hotel Manager, supports the General Manager, and works closely with all department leaders to deliver excellent service.

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting and seating guests, overseeing dining room maintenance, and monitoring service to ensure guest satisfaction.

As a Food and Beverage Manager, you would be responsible for assisting in the direction and organization of activities and services of all hotel food and beverage areas (restaurants, bars, room service, pool bar, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. The assistant food and beverage director oversees the management, budget, and operation of the food service establishments, and maintains a close liaison with the culinary team to deliver the best quality dining experience.  Responsible for performing the essential functions listed below to the highest standards:

The restaurant Manager leads the daily operations of BACAN Restaurant and Living Room Bar. Duties include but are not limited to assisting with menu planning, maintaining sanitation standards, and assisting managers and team members on the floor during peak meal periods. The restaurant Manager strives to continually improve guest and team member satisfaction determines training needs to accomplish goals, then implements a plan of action.  High focus on financial performance, superior guest service, team member engagement, labor management, and guest/team member satisfaction.

This position will always provide exceptional service to both internal and external guests. S/he will be responsible to assist in providing leadership, guidance, and support to the front desk team in the areas of guest service, training, scheduling, and performance management for the overall successful day-to-day operations. S/he often provides the first point of contact for guests and is responsible for creating an excellent, memorable first impression. The Front Desk Supervisor is fully committed to ensuring that all procedures are performed to the department and property standards and serve as an ambassador for the property.

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible to respond to guest requests to ensure the safety and comfort of our guests and use the freedom to go beyond to turn those guest interactions into moments of magic. In addition, you will perform general maintenance tasks, complete assigned work orders, and help in the maintenance and repairs of all the areas of the property.  

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check-in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests.  

About Lake Nona Wave Hotel Celebrated as ‘the Living Room of Lake Nona,’ Wave Hotel opened in December 2021. Our luxury lifestyle hotel is at the very heart of one of the most innovative communities in the country. Infusing intuitive technology, access to unique wellness programs, and truly inspired restaurant and bar concepts Lake Nona Wave Hotel is an unexpected destination for guests from around the World. Discover a different side to Orlando that is anything but make-believe.   About CoralTree Hospitality Our team members are the true soul of our company. We think differently. About travel, but also about the ways in which we deliver on our promise to engage, delight, awaken and challenge our team members as well as our guests. We are deeply committed to the foundation of core values that mold our interactions with everyone we encounter – our guests, our clients, our team, and our communities. We create engaging, impactful environments that connect people and place, awaken the spirit, and allow team members with talent, integrity, and heart to thrive. We believe our team members are the true soul of our company. We invite you to join us on this journey. Job Overview:   You will be an integral member of the team that creates distinctively different and authentic experiences for our guests.  You will be responsible for supporting the serving staff, ensuring prompt service, and overseeing dining room cleanliness to ensure guest satisfaction.   

Our Events Sales Manager is responsible for proactively selling and contracting social and corporate events. You will create and nurture relationships with new and existing clients, Wave Hotel team members, and our partners and vendors. You will manage the experience for event customers, acting as the main point of contact for the customer while communicating effectively with all related team members. You will be responsible for creating unmatched, unexpected experiences for customers and inspiring happiness in all that you do. The Events Sales Manager shall strive to maximize financial performance through strategic and tactical sales efforts always providing exceptional service to both internal and external guests. S/he will be responsible for exemplifying the Lake Nona Wave Hotel culture as well as promoting Lake Nona Wave Hotel as both the Destination and Employer of Choice.

About Lake Nona Wave Hotel Celebrated as ‘the Living Room of Lake Nona,’ Wave Hotel opened in December 2021. Our luxury lifestyle hotel is at the very heart of one of the most innovative communities in the country. Infusing intuitive technology, access to unique wellness programs, and truly inspired restaurant and bar concepts Lake Nona Wave Hotel is an unexpected destination for guests from around the World. Discover a different side to Orlando that is anything but make-believe.   About CoralTree Hospitality Our team members are the true soul of our company. We think differently. About travel, but also about the ways in which we deliver on our promise to engage, delight, awaken and challenge our team members as well as our guests. We are deeply committed to the foundation of core values that mold our interactions with everyone we encounter – our guests, our clients, our team, and our communities. We create engaging, impactful environments that connect people and place, awaken the spirit, and allow team members with talent, integrity, and heart to thrive. We believe our team members are the true soul of our company. We invite you to join us on this journey.   Job Overview: You will be an integral member of the team that creates distinctively different and authentic experiences for our guests.  You will be responsible for supporting the serving staff, ensuring prompt service, and overseeing dining room cleanliness to ensure guest satisfaction.     

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests.  You will be responsible for greeting guests, taking orders, serving food and beverages, and checking on guest satisfaction.  You will use the freedom to go beyond to turn guest interactions into moments of magic.  

This position will coordinate, lead, and direct all property security and safety policies and procedures. He/She leads and chairs the property’s safety committee and is responsible for the development and implementation of all safety awareness initiatives, OSHA training, and property emergency procedures. This position will direct the activities for the security and safety of the property, in compliance with all state and federal agencies.

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible to respond to guest requests to ensure the safety and comfort of our guests and use the freedom to go beyond to turn those guest interactions into moments of magic. In addition, you will perform general maintenance tasks, complete assigned work orders, and help in the maintenance and repairs of all the areas of the property.

This position facilitates the smooth service of the bar by assisting and supporting bartenders and servers to ensure prompt service and satisfied guests.

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests.� You will be responsible for greeting and seating guests, overseeing dining room maintenance and monitoring service to ensure guest satisfaction. ��

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting and seating guests, overseeing dining room maintenance, and monitoring service to ensure guest satisfaction.  

Working in close tandem with the Director of Sales and Marketing this position focuses on creating, maintaining and improving the customer image of Wave Hotel through various media channels including traditional media, social media and digital media. Leveraging marketing programs at the property and market level ensuring marketing efforts are effectively integrated with selling efforts for the hotel. This position monitors relevant national marketing programs, channels, platforms, and initiatives.